Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic
Sandip Dabhade

Sandip Dabhade

Thane

Summary

Seeking a professional challenging position to utilize knowledge & skills for the development of the company that is driven to excellence with dedication, loyalty, and work ethic.

Overview

17
17
years of professional experience

Work History

Store Manager

Reliance Retail
09.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Department Manager

SHOPPERS STOP PVT LTD
02.2015 - 08.2022
  • Monitoring sales, Loyalty & Feedback targets & achievement of assigned dept
  • Handling Ladies Ethnic & Ladies Western, Leather Cosmetics & Non-Apps category team of 105 staff with 2 supervisor
  • Also handle Kids, Men's Casual, and Home & Luggage
  • Ensuring that all Standard Operating Procedures (SOP) and systems are followed
  • Reviewing Department wise performance on regular basis making strategies to improve the contribution to store
  • Preparing action plan for liquidation of Private label merchandise to improve upon margins
  • Proper implementation of Planogram to ensure best VM standards
  • Regular stock take of merchandise through Global count and Perpetual Inventory Control System
  • Coordinating with Buying & Merchandising team for stock replenishment as per the analysis of fast & slow movers
  • Ensuring availability of best sellers with co-ordination of B&M team
  • Ensuring proper allocation of manpower on floor, Training them & conducting performance reviews of team.

Floor Manager

MAHINDRA RETAIL PVT LT D
08.2013 - 01.2015
  • Monitoring sales, Loyalty & Feedback targets & achievement of assigned dept
  • Handling Ladies Ethnic & Ladies Western, Leather Cosmetics & Non-Apps category team of 105 staff with 2 supervisor
  • Also handle Kids, Men's Casual, and Home & Luggage
  • Ensuring that all Standard Operating Procedures (SOP) and systems are followed
  • Reviewing Department wise performance on regular basis making strategies to improve the contribution to store
  • Preparing action plan for liquidation of Private label merchandise to improve upon margins
  • Proper implementation of Planogram to ensure best VM standards
  • Regular stock take of merchandise through Global count and Perpetual Inventory Control System
  • Coordinating with Buying & Merchandising team for stock replenishment as per the analysis of fast & slow movers
  • Ensuring availability of best sellers with co-ordination of B&M team
  • Ensuring proper allocation of manpower on floor, Training them & conducting performance reviews of team.

Sr. Customer Care Executive

MAHINDRA RETAIL PVT LT D
10.2010 - 01.2015
  • Briefing the customers about the products and convince them to buy products and increase the sales
  • Communicating with the Customers and answering them and solving their problems (Regarding the products)
  • Displaying the products as per merchandising standards
  • Receiving stock from warehouse and posting entries in SAP
  • Cashiering in store.

Customer Care Associate

MOTHERCARE (SHOPPERS STOP)
12.2007 - 09.2010
  • Communicating with the Customers and answering them and solving their problems (Regarding the products)
  • Receiving stock from warehouse and posting entries in MMS
  • Taking Stock on weekly and monthly basis
  • Displaying the products as per merchandising standards
  • Handling the cash counters
  • Take care of VM of store.

Education

B.COM -

PUNE UNIVERSITY
04.2007

HIGHER secondary SCHOOL -

PUNE UNIVERSITY
02.2004

SENIOR secondary SCHOOL -

PUNE UNIVERSITY
03.2002

Skills

  • Team Management
  • Problem Solving
  • Loss Prevention
  • Vendor Management
  • Adaptability
  • Conflict Resolution
  • Marketing
  • Store operations
  • Training and mentoring
  • Team motivation
  • Hourly shift management

Hobbies and Interests

  • Riding Bikes
  • Listening Music
  • Playing Cricket
  • Trekking

Timeline

Store Manager

Reliance Retail
09.2022 - Current

Department Manager

SHOPPERS STOP PVT LTD
02.2015 - 08.2022

Floor Manager

MAHINDRA RETAIL PVT LT D
08.2013 - 01.2015

Sr. Customer Care Executive

MAHINDRA RETAIL PVT LT D
10.2010 - 01.2015

Customer Care Associate

MOTHERCARE (SHOPPERS STOP)
12.2007 - 09.2010

B.COM -

PUNE UNIVERSITY

HIGHER secondary SCHOOL -

PUNE UNIVERSITY

SENIOR secondary SCHOOL -

PUNE UNIVERSITY

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Sandip Dabhade