Sandipan Chanda

• Leading a Team of 2 QA Engineers
• Working on a Baby Care product
• End to end Test Case Management on Azure
• Expertise in hadling BrowserStack tools
• Hands on expertise in Bugsee and Azure as a ticketing tool
• Performed Sanity Testing, UAT Testing, Functional Testing, Integration testing, System Testing, Ad-hoc Testing, Regression Testing.
• Following Agile Methodologies and moving to SAFe methodologies
• Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
• Supervised a team of QA Engineers in executing all phases of testing activities.
• Reviewed requirements documents and technical specifications to provide timely and meaningful feedback.
• Created detailed bug reports with steps to reproduce the issue along with screenshots.
• Assisted developers in troubleshooting issues related to software applications.
• Performed root cause analysis for identified issues, tracked progress and reported results.
• Collaborated closely with development teams to ensure product stability before release.
• Developed test cases based on user stories and requirements documents and ensured they are up-to-date at all times.
• Met project scope and delivery dates by planning optimal testing schedules.

Led various major projects:

- Pampers Reward App (MPF Module).

- Pampers GCR Project

- 7+ years of hands-on expertise in Manual QA testing and API testing using Postman (2 years) to ensure the quality and reliability of software applications.

- Conduct thorough Mobile App Testing on Android, iOS, and FireOS platforms, identifying and addressing any issues or bugs.
- Lead a team of 6 QA Engineers, providing guidance, support, and oversight to ensure efficient testing processes and timely delivery of high-quality results.
- Demonstrate expertise in testing app launching for foreign countries, specifically in the US, Canada, and Mexico, ensuring optimal functionality and user experience in these markets.
- Perform Root Cause Analysis (RCA) of customer issues encountered in Playstore, Appstore, and Amazon Store, proactively resolving issues to enhance customer satisfaction.
- Set up testing environments tailored to different countries, ensuring accurate testing conditions and localization validation.
- Apply hands-on expertise in Sanity Testing, UAT Testing, and Agile methodologies, following the Agile Scrum process to meet project requirements and timelines.
- Conduct various testing types including Functional Testing, Integration Testing, System Testing, Ad-hoc Testing, Regression Testing, and Destructive Testing, ensuring comprehensive test coverage.
- Test app UI across different devices such as iOS and Android devices, both mobile and tablet, identifying and resolving UI issues related to aspect ratios and resolutions.
- Utilize Zeplin tools for verifying app UI and effectively manage CMS (Content Management System) for streamlined content validation.
- Log and track defects throughout all testing phases, assuming major responsibilities in defect management and ensuring timely resolution.
- Demonstrate hands-on expertise in JIRA as a ticketing tool, maintaining Test Suite with updated Test Cases for accurate test execution and reporting.
- Track user activity using Stats and Snowflakes application, gaining insights into user behavior and preferences for continuous improvement.
- Utilize Crashlytics tools to track down crashes and investigate issues in a Live Environment, ensuring optimal performance and stability of applications.

• Performed manual tests on web applications, mobile apps, and software products.

Handled various projects in a leadership role:

- Disney Byju’s Early Learn App for US and Canada

- BYJU’S The Learning App

- Byju’s Math App.