Skilled Salesforce Marketing Cloud professional with experience in campaign development, automation, and data segmentation. Seeking a dynamic role to apply my SFMC expertise in driving personalized and data-driven marketing solutions.
Overview
6
6
years of professional experience
Work History
Project Associate
Cognizant
02.2022 - Current
Company Overview: Client - Gilead
Specialize in Salesforce Marketing Cloud (SFMC), delivering scalable, data-driven marketing automation and engagement solutions.
Configure and manage new Business Units in SFMC, ensuring proper branding, role access, and organizational structure.
Manage API integrations between SFMC and external platforms (e.g., OT) for real-time consent and preference syncing.
Monitor and troubleshoot Automation Studio workflows, resolving errors and creating exact automations for reporting.
Design and deploy personalized Welcome Journeys in Journey Builder using real-time triggers and dynamic content.
Develop SSJS scripts to automate data hygiene tasks like deleting outdated records from Data Extensions.
Gather business requirements and collaborate with stakeholders to implement actionable marketing solutions.
Client - Gilead
Strengthened team dynamics through regular feedback sessions, resulting in increased productivity and improved performance.
Digital Marketing Associate
Accenture
11.2020 - 12.2021
Company Overview: Client - Loreal. Project Description - Managing end to end consumer and professional Broadcast campaigns.
Create, build and execute campaigns.
Working on email studio to develop personalized email using ampscript.
Working on Content builder to create content templates.
Segment the target audience using the SQL query and creating the data extension for each campaign.
Testing the build Campaigns end to end and finalize the deployment in user initiated or using Journey Builder.
Implementing the Subject Line and Time A/B testing on various deployments.
Creating the Automation which helps to refresh data as per schedule activity.
Manage the data extension and trigger Journey on Salesforce marketing cloud platform.
Client - Loreal. Project Description - Managing end to end consumer and professional Broadcast campaigns.
Analyst
Eclerx Services Ltd.
07.2019 - 11.2020
Company Overview: Client - Dell. Project Description - Project is based on development and management of email marketing campaigns for small business and consumer segments.
Closely monitored production systems to ensure consistently flawless performance.
Content management and specially the print and media marketing campaigns using the Dell Share tool.
Coordination with onsite coordinator for smooth functioning of the system.
Sending the proofs to the client for approval.
Scheduling the campaigns.
Client - Dell. Project Description - Project is based on development and management of email marketing campaigns for small business and consumer segments.