Summary
Overview
Work History
Education
Skills
Certification
Declaration
Timeline
Generic

Sandra K B

Kerala

Summary

Results-driven software engineer with VoIP and SIP expertise, proficient in C and C++. Demonstrated ability to troubleshoot network issues and manage SIP configurations to enhance call handling efficiency.

Overview

3
3
years of professional experience
4
4
Certifications

Work History

Software Engineer

Thinkpalm Technologies
Kochi
09.2022 - 10.2025
  • Analyzed quality trends using dashboards and diagnostic tools to address SIP security issues.
  • Resolved configuration bugs and provided solutions to clients.
  • Conducted testing and troubleshooting for SBC on Ribbon E7000 and E2900 devices.
  • Created SSL certificates to enable effective TLS call scenarios.
  • Designed, installed, configured, and monitored core LAN/WAN services focused on VoIP protocols.
  • Managed SIP trunking configurations to enhance call handling efficiency.
  • Demonstrated expertise in telephony infrastructure, including PBX, VoIP, and SIP trunking.

Education

B.Tech

Vidya Academy Of Science And Technology
Thrissur
06-2022

Plus Two

Vivekodayam Girls Higher Secondary School
Thrissur
03-2018

SSLC

Sree Krishna Higher Secondary School
Anandapuram
03-2016

Skills

  • C and C proficiency
  • VoIP and SIP expertise
  • TLS implementation
  • Network troubleshooting
  • VM configuration
  • Sip Security
  • Presentation and communication skills

Certification

Business English Certificate (BEC) preliminary with merit and certificate from Cambridge University.

Declaration

I hereby declare that the above mentioned information is true to the best of my knowledge and belief.

Timeline

Software Engineer

Thinkpalm Technologies
09.2022 - 10.2025

B.Tech

Vidya Academy Of Science And Technology

Plus Two

Vivekodayam Girls Higher Secondary School

SSLC

Sree Krishna Higher Secondary School
Sandra K B