Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
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Sandra Delphine Nicholls

Sandra Delphine Nicholls

Hyderabad

Summary

Dynamic professional with extensive experience at Amazon, excelling in recruitment and transportation logistics. Proven ability to enhance operational efficiency through team collaboration and effective communication. Recognized for streamlining processes and delivering exceptional service, demonstrating a strong quality focus and self-motivation in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Transportation Specialist

AMAZON
Hyderabad
11.2023 - Current
  • Directed vehicle rerouting during adverse weather and site closures to ensure safety.
  • Maintained operational efficiency by managing trailer availability across all sites.
  • Provided urgent support to carriers and sites for addressing trailer or truck defects.
  • Conducted investigations of cases involving DEA misses to identify root causes.
  • Changed equipment for trailers as needed to minimize downtime.

HR Assistant

AMAZON
Hyderabad
05.2023 - 10.2023
  • Conducted candidate interviews to assess qualifications for various positions.
  • Facilitated onboarding process, ensuring seamless integration into company culture.
  • Scheduled and organized interviews to enhance recruitment efficiency.

SR. Associate for Recruiting Services

AMAZON
09.2022 - 04.2023
  • Streamlined recruitment process by organizing interviews for internal job postings.
  • Coordinated schedules for panels and candidates to maximize availability.
  • Cross-trained team members on new tools to enhance operational capabilities.

ASSISTANT TEACHER

ST. JOSEPH'S SSCHOOL
Prayagraj
04.2021 - 08.2022
  • Administered tests and curriculum instructions in collaboration with colleagues.
  • Facilitated educational games and group activities for students and staff.
  • Collaborated with peers to enhance instructional delivery through testing initiatives.
  • Led engaging group activities and educational games to promote teamwork among students and staff.

ASSISTANT TEACHER

BISHOP JOHNSON'S GIRL'S SCHOOL & COLLEGE
Prayagraj
04.2017 - 03.2021
  • Developed and executed comprehensive curriculum to improve student learning outcomes.
  • Monitored student progress, documenting achievements and pinpointing areas for enhancement.

SR. NEW ACCOUNTS ANALYST

AMERICAN EXPRESS INDIA PVT LTD
Gurgaon
08.2016 - 01.2017
  • Processed credit card applications for new customers efficiently.
  • Guided existing customers on balance transfers and credit limit increases.
  • Delivered exceptional customer service and addressed inquiries within established standards.

SR. NEW ACCOUNTS ANALYST

AMERICAN EXPRESS INDIA PVT LTD
Gurgaon
05.2013 - 02.2014
  • Processed credit card applications for new customers efficiently and accurately.
  • Guided existing customers on balance transfers and credit limit increase applications.
  • Delivered exceptional customer service while addressing inquiries within established standards.

PROCESS ASSOCIATE

EXL
Noida
09.2012 - 04.2013
  • Resolved customer inquiries in alignment with company policy.
  • Delivered insurance information for vehicle, mortgage, and life insurance to existing clients.
  • Processed payments for current customers while assisting new clients effectively.

Education

B.Ed - Arts Education

Nehru Gram Bharti University
Allahabad
01.2020

Graduation -

C.S.J.M. Kanpur University
01.2011

Intermediate -

Government Girls Inter College
01.2008

High School -

St Mary’s Convent School and College
01.2006

Skills

  • Communication skills
  • Team collaboration
  • Self-motivation
  • Quality focus
  • Curiosity and initiative

Hobbies and Interests

  • Travelling
  • Gardening
  • Listening to Music

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 09/04/89
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Christian (Roman Catholic)

Timeline

Transportation Specialist

AMAZON
11.2023 - Current

HR Assistant

AMAZON
05.2023 - 10.2023

SR. Associate for Recruiting Services

AMAZON
09.2022 - 04.2023

ASSISTANT TEACHER

ST. JOSEPH'S SSCHOOL
04.2021 - 08.2022

ASSISTANT TEACHER

BISHOP JOHNSON'S GIRL'S SCHOOL & COLLEGE
04.2017 - 03.2021

SR. NEW ACCOUNTS ANALYST

AMERICAN EXPRESS INDIA PVT LTD
08.2016 - 01.2017

SR. NEW ACCOUNTS ANALYST

AMERICAN EXPRESS INDIA PVT LTD
05.2013 - 02.2014

PROCESS ASSOCIATE

EXL
09.2012 - 04.2013

B.Ed - Arts Education

Nehru Gram Bharti University

Graduation -

C.S.J.M. Kanpur University

Intermediate -

Government Girls Inter College

High School -

St Mary’s Convent School and College

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Sandra Delphine Nicholls