SANDRA JIMMY

Ark Shipping and Logistics

10.2022 - Current

Managed multiple accounts simultaneously while meeting deadlines.
Solicited feedback from customers on their experience with products or services.
Enhanced cash flow management with diligent monitoring of receivables, resulting in improved collection rates.
Resolved customer complaints in a timely manner.
Ensured compliance with regulatory requirements, maintaining accurate records for tax filing purposes.
Provided technical assistance during product demonstrations or presentations. Created comprehensive reports on account performance and presented them to senior management.
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Developed pricing models for various products and services based on market conditions.
Conducted thorough financial analysis to identify trends, enabling more informed business decisions.
Utilized problem-solving skills when dealing with difficult customers.
Reduced manual workload by automating routine tasks, increasing overall efficiency within the finance department.
Analyzed business processes to identify cost savings and operational efficiencies.
Drafted proposals outlining services, costs, and benefits for prospective customers.
Leveraged advanced Excel skills for efficient data manipulation, resulting in time savings during month-end reporting periods.
Provided training and guidance to new Accounts team members.