Sandra Johnson
Indianapolis
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Unit Supply Specialist
US Army
Scottsburg
11.2024 - Current
- Managed inventory control for unit supplies and equipment.
- Conducted regular inspections of supply storage areas.
- Executed supply chain processes to ensure timely distribution.
- Supervised and administered food operations for 30 or more personnel during drills and field environments.
- Organized and maintained records of supply requests and transactions.
- Coordinated with vendors for procurement of necessary items.
- Prepared unit and organizational supply documents and operated unit-level computers.
Patient Service Representative
Franciscan Physician Network
Indianapolis
10.2023 - Current
- Scheduled patient appointments using electronic health record system.
- Managed patient inquiries and resolved issues effectively.
- Verified insurance information and updated patient records accurately.
- Collaborated with healthcare providers to streamline patient services.
- Educated patients on services and procedures available at the facility.
- Maintained confidentiality of patient information in compliance with regulations.
- Assisted patients during check-in and check-out processes efficiently.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with scheduling follow-up appointments according to provider availability.
- Inputted patient demographic data into electronic health record system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Registered patients by verifying records to update computer system and patient charts.
- Greeted patients upon arrival and directed them to the appropriate area.
- Ensured all necessary paperwork was completed prior to patient visits.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Obtained proper authorization and identification to release confidential medical records.
- Assisted with the completion of medical forms and records.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Ran credit card batches and balanced deposits on daily basis.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
- Reviewed patient accounts for accuracy on a regular basis.
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Utilized technology and specialized software to maximize productivity.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Sorted and distributed incoming mail daily.
Education
Bachelor of Science - Health Administration
Indiana Institute of Technology
Fort Wayne, IN 05.2024 - 07.2025
Unit Supply Specialist - Unit Supply Specialist
Us Army Quartermaster School
Fort Gregg-Adams, VA 04.2025 - 06.2025
Skills
- Patient management
- Inventory control
- Customer service
- Data entry
Languages
English
Professional
Affiliations
- I regularly attend yoga classes, I have been practicing Vinyasa for two years. Yoga practice helps me manage stress and focus. My consistent yoga practice shows discipline and commitment.
- I volunteered and led a small group for moms in my church. We catered to pregnant women and mothers. My duties included providing resource, support, organizing events, amongst others.
References
References available upon request.
Timeline
Unit Supply Specialist - Unit Supply Specialist
Us Army Quartermaster School
04.2025 - 06.2025
Unit Supply Specialist
US Army
11.2024 - Current
Bachelor of Science - Health Administration
Indiana Institute of Technology
05.2024 - 07.2025
Patient Service Representative
Franciscan Physician Network
10.2023 - Current
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