Sandra Leonel
Indianapolis
Summary
Dynamic Staff Level Leader at Costco Warehouse with a proven track record in conflict resolution and workflow optimization. Expert in delivering exceptional customer service while collaborating across departments. Skilled in technical support, ensuring compliance with safety standards, and enhancing team performance through effective training and delegation.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Staff Level Leader
Costco warehouse
Indianapolis
03.2016 - 02.2025
- Communicated effectively with customers regarding their inquiries or complaints.
- Participated in team meetings, presentations and special events.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Collaborated with other departments to ensure efficient workflow processes.
- Provided technical support for office equipment, troubleshooting minor issues.
- Participated in staff training sessions, acquiring new skills and knowledge.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Handled customer inquiries via phone and email, providing timely and effective solutions.
- Assessed company operations for compliance with safety standards.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Ensured that employees followed established safety protocols at all times.
Education
High School Diploma -
North Central High School
Indianapolis 07-2009
Skills
- Technical support
- Workflow optimization
- Conflict resolution
- Customer service
- Team collaboration
Timeline
Staff Level Leader
Costco warehouse
03.2016 - 02.2025
High School Diploma -
North Central High School