Sandra Ray
Scottsburg
Summary
Dynamic professional with a proven track record, excelling in record keeping and customer service. Adept at time management and team collaboration, consistently enhanced shipping efficiency and resolved issues promptly, ensuring timely deliveries and high customer satisfaction. Committed to maintaining operational excellence and fostering effective communication.
Overview
11
11
years of professional experience
Work History
Cleaner
Pioneer Village Square
Scottsburg
04.2026 - Current
- Ensured cleanliness of common areas through regular sweeping and mopping of floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed scuff marks and stains from walls to maintain a polished appearance.
- Organized storage areas for cleaning supplies and equipment to improve accessibility and efficiency.
Driver
PME Logistics
Indianapolis
03.2025 - 03.2026
- Conducted daily vehicle inspections, ensuring operational safety and compliance for uninterrupted service.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Adhered to traffic laws and company policies during all driving activities.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Maintained accurate logs of mileage, fuel usage, and delivery details to support efficient route planning.
- Delivered exceptional customer service during deliveries, effectively addressing inquiries to enhance customer satisfaction.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Oracle Facilitator
Vehicle Service Group
Madison
03.2024 - 08.2024
- Monitored progress throughout the course ensuring objectives were being achieved.
- Coordinated with stakeholders to ensure all expectations were met during the facilitation process.
- Managed multiple projects simultaneously while maintaining quality standards.
- Organized materials and resources required for each session in advance.
- Provided timely follow-up after each session with participants, stakeholders, and other parties involved.
- Enhanced customer satisfaction ratings by resolving account issues efficiently.
Shipping Associate
Tri-Hawk Automotive
Austin
03.2015 - 08.2023
- Processed incoming and outgoing shipments efficiently at Tri-Hawk Automotive.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to enhance packing and shipping procedures, improving overall workflow.
- Assisted in training new associates on shipping protocols and safety practices.
- Communicated with suppliers to coordinate shipment schedules and resolve delivery issues, ensuring timely receipt of materials.
- Created labels for outgoing packages according to customer requirements.
- Collaborated with the warehouse team to ensure accurate shipping of orders.
- Organized storage areas to maximize movement and minimize labor.
- Reviewed accuracy of invoices and bills of lading.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Obtained required documentation to process shipments and support movement.
- Monitored daily shipping schedules to meet deadlines for timely delivery of goods.
- Prepared parcels for mailing using packaging quality standards.
- Updated customers on product availability and estimated delivery dates.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Communicated regularly with carriers to ensure smooth transit of goods.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Resolved customer complaints about shipping issues promptly, maintaining customer satisfaction and trust.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Liaised with vendor representatives to rectify damages and shortages.
- Monitored merchandise received and shipped from facility in computer system.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Compared shipping routes or methods to determine the least environmental impact.
Education
Associate of Applied Science - Business Management Office Administration
Central Ohio Technichal College
Newark, OH06-2008
High School Diploma -
New Lexington High School
New Lexington, OH06-1993
Bachelor of Science - Business Management
Franklin University
Columbus, OHSkills
- Log maintenance
- Space organization
- Record keeping
- Time management
- Schedule flexibility
- Customer service
- Team collaboration
- Problem-solving
- Administrative support
- Verbal and written communication
- Effective communication
- Crew management
Timeline
Cleaner
Pioneer Village Square
04.2026 - Current
Driver
PME Logistics
03.2025 - 03.2026
Oracle Facilitator
Vehicle Service Group
03.2024 - 08.2024
Shipping Associate
Tri-Hawk Automotive
03.2015 - 08.2023
Associate of Applied Science - Business Management Office Administration
Central Ohio Technichal College
High School Diploma -
New Lexington High School
Bachelor of Science - Business Management
Franklin University