TIJO MATHEW TOMES
Regional Head
Bengaluru
Summary
Experienced with regional operations management, delivering strategic initiatives that improve efficiency and performance. Utilizes leadership and analytical skills to drive team success and achieve organizational goals. Strong understanding of fostering collaboration and implementing effective processes for optimal results.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Regional Head
Hidesign India Pvt Ltd
03.2025 - Current
- Managing a business of 37cr annually which contributes to 18% to the overall business.
- Leading and mentoring a team of 88 employees resulting in a 11% increase in team productivity.
- Focused to achieve a sell thru of 22 to 25% for any new collection in my region.
- Mentoring employees and suggesting training programs.
- Reviewing the key performance indicator of my business managers as well as the employees of the entire region.
- Planning and evaluating operations to be cost effective.
- Oversee operation on daily basis to ensure efficiency and adherence to company standards.
- Identify operation bottlenecks and provide quick and practical solution to improve efficiency.
- Ensuring all stores comply with company policies, operational guidelines and legal requirements.
- Taken a conscious call on a closure of store which was not feasible for the business to run the operations.
- Analyze financial and operational data to guide and decision making and improve store profitability.
- Set clear sales goal and performance goals for each store and regional team and reviewing it on a weekly basis.
- Monitor market trends, competitor activities and consumer behavior to identify new opportunities and drive growth.
- Evaluating new sites for expansion and taking calculative risk to ensure profitability of the new store
- 16 EBO’s, 5 Departmental stores
Area Business Manager South
Aditya Birla Fashion and Retail Ltd
02.2022 - 02.2025
- Managed a business of 24cr last year which contributes to 12% to the overall business.
- Focused to achieve minimum 46% Denim Contribution with leverage of +12% for the year.
- L2I Stores with 16% growth which was at par with company’s objective of 15% for the FY’24.
- Focused to achieve maximum sell thru at both the value channel store with highest UPT of 4.9 in comparison of Pan India average of 4.1.
- Ensuring a perfect NSO launch at all times, recognized by brand head for the “Best NSO manager”.
- Opened 4 NSO’s against the FY’24 target of 3 stores in Bangalore and Karnataka.
- Ensuring regions Nil pick % for online orders is less than 4%.
- Ensuring the new members capture for the region is above 91%.
- Training the team to for better customer experience which resulted in 84% passive customers in FY’24.
- Ensuring the region rate is always more than a minimum of 90% with DOC 90+ Days always.
- Managed vendor partnership leading to a 10% cost reduction in supply chain expense for the region.
- Developed my talent pool which resulted in 2 L4 and 3 L3 candidates in last financial year.
- Maintaining CBA positive stores and ensuring to cost reduction plans at all time.
- Only 2 Loss making stores in the last financial year and already initiated a discussion of revenue share with the mall team to make it positive CBA store.
- Good in maintaining relationship with Mall management and franchisee for better business profits for all.
- 11 EBO’s and 2 Value channel stores
Retail Backend Operations
Aditya Birla Fashion & Retail Ltd
12.2019 - 01.2022
- Single focal point to ensure all new store openings are on time and follow up on action before the timelines.
- Coordinating with stakeholders to ensure all financial/logistic/legal/commercial requirements are covered.
- Ensuring that the store standard is maintained at all time and weekly check with store manager is done to measure the health index of store.
- SOP execution with zero critical incidents reported at any given time.
- Audit planning for all stores every quarter and RC check on any Stock variance.
- Incentive payout and stock recovery planning done on time.
- Management of sellex dashboard and ensuring all the entry passed is accurate.
- Management of all reports and reporting it to national head and brand head.
- Presenting retail performance dashboard for business reviews with CEO on monthly basis.
- Global report updation as the brand is international, so weekly report sharing is required.
- Single focal point to manage online orders and ensuring store efficiency at all time with less nil pick.
- American Eagle – 41 EBO’s, 6 Value stores & 2 MBO
Cluster Manager
Showoff Pvt Ltd
12.2019 - 01.2022
- Ensuring that the store environment is intact every day before customer presence.
- Ensuring that the store standard is maintained at all time and weekly check with store manager is done to measure the health index of store.
- Motivating staffs on regular basis to get the best productivity from them each day.
- Competitor study every week and reacting according to the competitors.
- Weekly connect with planning and buying team to ensure right stock is at right store.
- Ensuring the legal compliances for each store in intact without any expiration.
- Weekly analysis of the best seller and acting on its replenishments.
- Ensuring training to sales staff to increase their productivity at all times.
- Ensuring checklist related to store openings and adhering to open the store on time as per companies’ norms.
- Handling 3 EBO Stores in Mangalore
Store Manager
Bestseller India Pvt Ltd, Goa, Panjim
02.2017 - 04.2019
- Maintaining weekly analysis and planning for upcoming week.
- Motivating staffs on regular basis to get the best productivity from them each day.
- Maintaining standards all time as per companies’ norms.
- Efficient customer services and relationship and updating them about the product in regular intervals.
- Competitor study every week and reacting according to the competitors
- Analysing bottom seller every week and strategizing for the upcoming week.
- Handling of cash, petty cash and all other operational activities.
- Reducing of shrinkages and maintaining an action plan to reduce all times.
- Adhering the SOP as per companies norms.
- Merchandise by studying advertising, sales promotion, and display plans; analysing operating and financial statements for profitability ratios.
- Maintaining the execution of every event to be 100%.
- Finding out more opportunities to make better business.
- Understanding the styles on weekly basis and giving proper training to all staff.
- MB STORE (Jack and jones, Vero Moda, Only & Selected)- 6800 Sq Ft.
Store Manager
Center Point, City Lifestyle, Landmark Group, Qatar Territory
02.2015 - 12.2016
Section In Charge
Fabindia Overseas Pvt.Ltd, Chennai, India
01.2013 - 01.2015
Assistant Visual Merchandizer
Tesco Plc, United Kingdom-(Scotland)
11.2011 - 11.2012
STOCK CONTROLLER (Part timer)
Tesco Plc, United Kingdom-(Scotland)
10.2010 - 11.2011
Education
Master of Business Administration - Marketing Management (Consumer Behaviour)
University of Aberdeen
02.2012
Bachelor of Business Administration - undefined
Mahatma Gandhi University
Kottayam, Kerala08.2010
Skills
- Strategic Planning Analysis
- Data Analysis
- Financial Management
- Leadership & Team Management
- Relationship Building
- Negotiation and Conflict Resolution
- Sales Proficiency
- Problem solving and Decision Making
- Adaptability and Flexibility
- Organizational and Time management
References
REFERENCES AVAILABLE UPON REQUEST
CURRICULAR ACTIVITIES
Played 2nd division Football for (Football Association Of Kerala).
Training
- Malayalam Manorma, (Newspaper Leader), Kerala
- Job Description: - Management Trainee
- December 2009 - January 2010
Disclaimer
I hereby declare that all the above information is true to the best of my knowledge and belief. Date: Yours Truly Tijo Mathew Tomes
Timeline
Regional Head
Hidesign India Pvt Ltd
03.2025 - Current
Area Business Manager South
Aditya Birla Fashion and Retail Ltd
02.2022 - 02.2025
Retail Backend Operations
Aditya Birla Fashion & Retail Ltd
12.2019 - 01.2022
Cluster Manager
Showoff Pvt Ltd
12.2019 - 01.2022
Store Manager
Bestseller India Pvt Ltd, Goa, Panjim
02.2017 - 04.2019
Store Manager
Center Point, City Lifestyle, Landmark Group, Qatar Territory
02.2015 - 12.2016
Section In Charge
Fabindia Overseas Pvt.Ltd, Chennai, India
01.2013 - 01.2015
Assistant Visual Merchandizer
Tesco Plc, United Kingdom-(Scotland)
11.2011 - 11.2012
STOCK CONTROLLER (Part timer)
Tesco Plc, United Kingdom-(Scotland)
10.2010 - 11.2011
Bachelor of Business Administration - undefined
Mahatma Gandhi University
Master of Business Administration - Marketing Management (Consumer Behaviour)
University of Aberdeen
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