Multi-talented Regional Manager with experience managing business needs, including devising strategic plans, setting up promotions and overseeing human resources. Well-versed in handling multiple operational areas each day to drive business efficiency and necessary evolution.
Driven Regional Manager offering in-depth understanding of Best Money Gold Jewellery Ltd market conditions and regional preferences. Strategic and proactive leader with skill implementing successful changes to business policies and procedures. Ready to apply 5 years of experience and leadership abilities.
Forward-thinking Reginal Manager with proven operations, sales and personnel management abilities. Equipped to drive business success with innovation and strategic approaches. Achievement-oriented, ambitious and influential leader with articulate communication skills and resourceful nature.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Veteran Program manager bringing 5 years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.
Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover.
Overview
5
5
years of professional experience
Work History
Regional Manager
BEST MONEY GOLD JEWELLERY LTD
SALEM
02.2019 - Current
Handling Entire Gold Loan Operations at the Branch
Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
Monthly Disbursement and Book Targets of mapped Branch
Analyzed regional financial data to identify areas of growth opportunities.
Evaluated customer feedback and adjusted company processes accordingly.
Handling Gold Loan cutomer in the branch explain Product Features, handling queries from customers support in documentation and End to End Loans Processing in LOS To ensure that each loan Transaction is done as per defined product, process guidelines and fully compliant
Identified new business opportunities through market research and industry trends.
Monitored team progress towards achievement of goals and objectives set forth by executive management.
Analyzed business performance data and forecasted business results for upper management.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Prepared locations for audits by analyzing marketing and inventory reports.
Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
Drove district growth through program quality, sales initiatives and customer service.
Successfully developed market expansion business case for senior leadership on multi-national coordination processes, including sales and marketing, staffing, logistics and product R&D investments.
Optimized profit opportunities by recruiting top foreign distribution talent and managing branding initiatives to exceed plan targets.
Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.
Trained staff on product knowledge, customer service techniques, sales strategies.
Developed annual budgets for each district within the region.
Assisted district managers in developing marketing plans for their respective districts.
Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
Developed and implemented strategies to increase market share in the region.
Developed business case and received CEO approval for territory expansion.
Education
MBA - Finance
SSRM HR SEC SCHOOL KARUPPUR
OMALUR
07.2023
Skills
Operational Management
Sales and Marketing Strategies
Performance Management
International Relations
Personnel Management
Order Management
Strategic Development
Asset Control
Territory Management
Staff Supervision
Strategic Planning
Marketing Leadership
Multi-Million Dollar P&L Management
Customer and Vendor Relations
Operations
Sales Development
Project Management
Database Management
Staff Management
Document Flow Coordination
Sales Planning
Safety Protocol
Personnel Monitoring
Vendor Management
Recordkeeping Compliance
Federal Regulations
Operational Oversight
Delivery Fleet Management
Brand Development
Sales Expertise
Cost Reduction
Personnel Oversight
New Business Development
Languages
Tamil
First Language
English
Upper Intermediate
B2
Telugu
Intermediate
B1
Accomplishments
Consistently maintained high customer satisfaction ratings.
Created highly effective new program that significantly impacted efficiency and improved operations.
Exceeded sales goals by average of 90% in 5yrs.
Promoted from Branch Manager to Regional Head, in less than 12-month
Recognized as Employee of the outstanding performance and team contributions.
Led team to achieve , earning recognition from upper management and financial reward.
Affiliations
Member, Alumni Association
Member, Small Business Association (2023 - present)
Senior Sales Executive at KISNA DIAMOND & GOLD JEWELLERY BY HARI KRISHNA GROUPSenior Sales Executive at KISNA DIAMOND & GOLD JEWELLERY BY HARI KRISHNA GROUP