SANGAMITHIRAI
Language Interpreter
Chennai,TN
Summary
Certified Tamil Medical Interpreter with experience in Over-the-Phone Interpretation (OPI), Advanced Medical Interpretation, Legal Interpretation, ISAP, FCRA, and Socio-Economic interpretation. Professionally trained in Legal Interpretation with an assessment score of 96%. Experienced in healthcare communication, employment verification, quality auditing, and customer service. Strong interpersonal, communication, and problem-solving skills with a commitment to confidentiality and interpreter ethics.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
5
5
years of post-secondary education
Work History
Certified Tamil Language Interpreter
BIG Language Solutions
01.2026 - 08.2026
- Provided accurate Tamil ↔ English interpretation across Medical, Advanced Medical, Legal, ISAP, FCRA, and Socio-Economic domains through Over-the-Phone Interpretation (OPI).
- Facilitated effective communication during medical consultations, legal interactions, insurance discussions, and patient assessments while maintaining confidentiality and interpreter ethics.
- Interpreted complex medical terminology, diagnoses, treatment plans, medications, and legal concepts with accuracy and neutrality.
- Demonstrated excellent active listening, cultural competence, multitasking, and professional communication in a fast-paced remote interpreting environment.
Process Consultant CC
Sagility Healthcare
03.2025 - 05.2025
- Handled inbound customer support related to Aetna Health Insurance policies for U.S. residents.
- Coordinated with healthcare providers, insurers, and suppliers to resolve insurance-related queries while ensuring accurate communication.
Executive / Senior Executive
Hexaware Technologies
06.2023 - 03.2025
- Conducted employment background verification for U.S. candidates on behalf of Sterling and First Advantage.
- Promoted to Proof Reader within 10 months based on performance and consistency.
- Performed quality audits across Chennai, Philippines, and Mumbai teams by reviewing call records, supporting documents, and update logs to ensure compliance and accuracy.
- Received Honor Club Recognition (December 2023) and promoted to Senior Executive (July 2024).
- Managed client escalations, handled customer interactions, and mentored new team members.
Education
Bachelor of Arts - History
Vellalar College For Women
Erode 07.2020 - 05.2023
Higher Secondary - History
Tamil Nadu State Board
Erode 06.2018 - 03.2020
SSLC - General
Tamil Nadu State Board
Chennai 07.2017 - 05.2018
Skills
- Tamil ↔ English Interpretation
- Medical Interpretation
- Advanced Medical Interpretation
- Legal Interpretation
- OPI (Over-the-Phone Interpretation)
- Consecutive Interpretation
- Communication
- Active Listening
- Customer Service
- Time Management
- Team Collaboration
- Problem Solving
- HIPAA Regulations
- Confidentiality
- Interpreter Ethics
Certification
- Certified Medical Interpreter (Tamil ↔ English), BIG Language Solutions, 2026-01-01
- HIPAA Compliance Training, 2026-01-01
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Publications
Comparative Governance Effectiveness Across Constitutional Systems: An Analysis of Parliamentary, Presidential, Semi-Presidential, and Hybrid Models (UK, USA, France, and India), SSRN Electronic Journal, 2026-01-01, https://ssrn.com/abstract=6814658
Training Professional Development
Legal Interpreter Training (Tamil ↔ English), Successfully completed Legal Interpretation Training at BIG Language Solutions. Achieved an assessment score of 96%. Certificate pending issuance.
Extracurricular Activities
NCC Cadet (A, B & C Certificates), Developed leadership, discipline, teamwork, punctuality, and the ability to perform effectively under pressure.
Timeline
Certified Tamil Language Interpreter
BIG Language Solutions
01.2026 - 08.2026
Process Consultant CC
Sagility Healthcare
03.2025 - 05.2025
Executive / Senior Executive
Hexaware Technologies
06.2023 - 03.2025
Bachelor of Arts - History
Vellalar College For Women
07.2020 - 05.2023
Higher Secondary - History
Tamil Nadu State Board
06.2018 - 03.2020
SSLC - General
Tamil Nadu State Board
07.2017 - 05.2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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