CAREER OBJECTIVE: Seeking a position in an industry with a professional working environment, this provides an opportunity to utilize skills and abilities and enriches competences,thus fulfill in the vision of the organization.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Desktop Support Engineer
TCS, KPMG
BENGALURU, Karnataka
12.2019 - Current
Worked on Help Desk tickets that come in via phone or email and using ticketing tools like Cisco and Kites portal.
Remote desktop connection using Skype, teams Support central and Kites portal.
Troubleshooting and resolving various technical issues related to computer hardware and software problems, VPN and MS Office Applications.
Managed computer user accounts through Active Directory and Group Policy.
Installation and Configuration of DHCP, DNS.
System Administrator
Dayspring IT Service
BENGALURU, Karnataka
11.2018 - 07.2019
Configuration, installation & Maintenance operating
systems like Windows 7, 10 and Windows Server 2012.
Carried out troubleshooting of issues related to
software, hardware, and network connectivity.
Remote support for Windows and application related
issues.
Network and connect computers within organization to
better communication.
IP Phone, Network printer and Outlook configuration.
Education
Bachelor of Engineering - Sapthagiri College of Engineering, Bangalore
Govt. High School Siddapur
Bagalkot
07.2013 - 06.2017
Skills
Leadership
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Timeline
Desktop Support Engineer
TCS, KPMG
12.2019 - Current
System Administrator
Dayspring IT Service
11.2018 - 07.2019
Bachelor of Engineering - Sapthagiri College of Engineering, Bangalore
IT Risk Management Consultant at KPMG Consulting Co., Ltd., KPMG Business Advisory,IT Risk Management Consultant at KPMG Consulting Co., Ltd., KPMG Business Advisory,
Senior Audit Associate at KPMG Resource Centre Pvt Ltd/ KPMG Global Services (UK Division)Senior Audit Associate at KPMG Resource Centre Pvt Ltd/ KPMG Global Services (UK Division)