Sangayya Hiremath
Desktop Support Engineer
Bengaluru,KA
Summary
CAREER OBJECTIVE: Seeking a position in an industry with a professional working environment, this provides an opportunity to utilize skills and abilities and enriches competences,thus fulfill in the vision of the organization.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Desktop Support Engineer
TCS, KPMG
BENGALURU, Karnataka
12.2019 - Current
- Worked on Help Desk tickets that come in via phone or email and using ticketing tools like Cisco and Kites portal.
- Remote desktop connection using Skype, teams Support central and Kites portal.
- Troubleshooting and resolving various technical issues related to computer hardware and software problems, VPN and MS Office Applications.
- Managed computer user accounts through Active Directory and Group Policy.
- Installation and Configuration of DHCP, DNS.
System Administrator
Dayspring IT Service
BENGALURU, Karnataka
11.2018 - 07.2019
- Configuration, installation & Maintenance operating
systems like Windows 7, 10 and Windows Server 2012. - Carried out troubleshooting of issues related to
software, hardware, and network connectivity. - Remote support for Windows and application related
issues. - Network and connect computers within organization to
better communication. - IP Phone, Network printer and Outlook configuration.
Education
Bachelor of Engineering - Sapthagiri College of Engineering, Bangalore
Govt. High School Siddapur
Bagalkot 07.2013 - 06.2017
Skills
Leadership
Teamwork
Good listening skills
Self-motivated professional
Maintenance & Repair
Timeline
Desktop Support Engineer
TCS, KPMG
12.2019 - Current
System Administrator
Dayspring IT Service
11.2018 - 07.2019
Bachelor of Engineering - Sapthagiri College of Engineering, Bangalore
Govt. High School Siddapur
07.2013 - 06.2017