Sangeeta Bisht

• Maintaining operational efficiency, driving continuous improvement, and ensuring adherence to quality standards in a dynamic operational environment.
• Led a team of 20 associates, focusing on identifying and addressing knowledge gaps to enhance team capabilities. Provide feedback on annotations guidelines and suggest improvements to enhance labeling efficiency and accuracy.
• Successfully meets or exceeds targets, working within defined deadlines. Review and verify annotation to ensure consistency and correctness.
• Supported daily operational tasks and activities to maintain smooth operations.
• Evaluate the team's or self performance regularly, maintaining team's compliance by generating reports regularly, deep dive the data of associates and identifying knowledge gaps and provide necessary refreshers or resources to cover these gaps.
• Responsible for resolving all team queries/problems and ensuring clarity on tasks and processes.
• Monitored employee performance through refreshers and shadow sessions to improve efficiency and skill levels.
• Leading daily team huddles/meetings and providing efficient coaching and feedback on SOP(s).
• Analyze data and generated reports by utilizing MS Excel to support decision-making and strategic initiatives.
• Conduct quality assurance checks to verify integrity and completeness of annotated data, audits on disagreements, disputes, and auditor feedback to maintain quality standards.
• Supporting associate and coach on defect prevention strategies to improve there performance and meet the business goal.

1. Ensuring automated tasks operate smoothly and effectively by utilizing annotation tools and software to efficiently annotate various data types including videos,images . Helps the fulfillment center in streamlining operations, reducing errors, and improving overall efficiency.
2. Manually annotating large volume of documents to serve as input for machine learning team by providing actionable feedback and recommendations to enhance the efficiency, accuracy, and overall effectiveness of the stow and pick processes.
3. Contribute to ongoing improvements in both automated systems and operational processes. This continuous cycle of feedback and adjustment is essential for maintaining high standards in fulfillment operations.