Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Sangeeta Kumari
Open To Work

Sangeeta Kumari

Rajasthan

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

AccountantTeam Leader, BPO LeadTeam Leader

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid
Location: Rajasthan, IN
Open to relocation: Yes

Salary Range

0/hr - 1000/hr

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekStock Options / Equity / Profit SharingCareer advancementCompany CulturePersonal development programs

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Accountant

Infosys
11.2018 - 11.2025
  • Growth Path: Quality Specialist (April 2025- Present) Accountant (Jun 2022 - March 2025) Senior Process Executive (Mar 2019 - Jun 2022) Process Executive (Nov 2018 - Mar 2019)
  • KRAs for Quality Specialist:
  • Perform transaction audits (invoice processing, payment runs, vendor setups, GRN matching etc.) to ensure accuracy.
  • Analyze error data to identify trends, recurring issues, process gaps and root causes.
  • Provide timely feedback to processors, conduct quality sessions, assist in process training based on error trends.
  • Prepare and publish daily, weekly, and monthly quality dashboards and MIS for stakeholders.
  • Support AP team in investigating high-value or sensitive transaction exceptions and recommend corrective actions.
  • Assist in internal/external audits by providing required quality data, reports, and documentation support.
  • Periodic quality checks on vendor master data accuracy and payment risk triggers (duplicate payments, tax codes etc.)
  • KRAs for Accountant:
  • Managed high-volume invoice processing, ensuring compliance with company policies and accounting principles.
  • Spearheaded process automation, reducing invoice processing time by 40% and enhancing workflow efficiency.
  • Implemented an automated payment processing system, reducing manual errors by 25% and ensuring timely vendor payments.
  • Led vendor reconciliation activities, resolving discrepancies and improving payment accuracy.
  • Assisted in month-end closing activities, including accruals and account reconciliations, ensuring timely financial reporting.
  • Conducted expense report audits, ensuring compliance with corporate policies and accurate reimbursements.
  • KRAs for Senior Process Executive:
  • Processed vendor invoices with 95% accuracy, ensuring proper three-way matching with POs and receipts.
  • Managed vendor communications, resolving payment discrepancies and maintaining strong relationships.
  • Assisted in financial compliance audits by ensuring documentation accuracy and adherence to regulatory standards.
  • Mentored and trained junior team members, increasing overall processing efficiency by 30%.
  • KRAs for Process Executive:
  • Handled invoice processing and document verification, ensuring proper approvals and timely disbursements.
  • Supported senior team members in financial reporting and reconciliation activities.
  • Achievements:
  • Awarded ‘Star Performer’ for consistently exceeding transaction processing targets and contributing to the team's overall success.

Data Analyst Intern

08.2024 - 12.2024
  • Led data analytics initiatives across three key projects, improving decision-making speed by 30% through data-driven insights.
  • Conducted an in-depth bank loan case study, resulting in a 15% increase in loan approval rates by optimizing evaluation criteria.
  • Spearheaded an Instagram engagement strategy, boosting user interaction by 30% and adding 50,000+ active users within six months.
  • Performed feature impact assessments, identifying enhancements that increased sales by 10% in a single quarter.

Team Leader, BPO Lead

Tata Consultancy Services
Pune, Maharashtra
12.2025 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Optimized resource allocation, ensuring projects were delivered within budget and scope.

Home Mortgage Disclosure Act

03.2021 - 08.2021
  • Developed comprehensive training materials on the Home Mortgage Disclosure Act (HMDA), enhancing team knowledge and improving compliance by 50%.
  • Designed and facilitated certification training sessions, achieving a 100% pass rate for all participants.

Education

Master's Degree In Commerce - M. Com

S S Jain Subodh PG Mahila Mahavidyalaya
Jaipur
01-2017

Bachelor of Commerce - B. Com with Travel and Tourism

Mount Carmel College
Bangalore
01-2015

Skills

  • SQL for Data Extraction & Analysis
  • Advanced Excel (Pivot Tables, VLOOKUP, Macros)
  • Financial Reporting (Power BI & Tableau)
  • Documentation & SOPs
  • Database Management
  • ERP System- SAP
  • Oracle Cloud ERP
  • Quality Audit & Control Procedures
  • Reporting & MIS Management
  • Error Trend & Root Cause Analysis (RCA)
  • Process Documentation
  • Core Competencies: Order-to-Cash (OTC) Management, Accounts Payable & Receivable, Invoice Processing & Reconciliation, Mortgage Loan Processing, Loan Setup & Underwriting Support, Credit Risk Assessment, Cash Application & Payment Processing, Billing & Dispute Management, Financial Data Analysis, MIS Reporting, Regulatory Compliance Management, Risk Management, Process Automation & Optimization, Stakeholder & Client Coordination, Cross-Functional Team Collaboration, Vendors Management, Payment Processing, Process Quality Management, Reporting & Data Management
  • Soft Skills: Communication, Time Management, Problem Solving, Excel (PIVOT, HLOOKUP, VLOOKUP), Documentation, Attention to details, Team Handling, Collaboration & Teamwork, Analytical Thinking
  • Team motivation
  • Teamwork and collaboration
  • Client service
  • Leading team meetings
  • Quality improvement

Accomplishments

  • 1. Recognized as a ‘Star Performer’ for exceeding financial processing targets and contributing to process improvements.
  • 2. Led automation initiatives that reduced manual processing efforts by 30% and increased efficiency.
  • 3. Successfully reduced vendor payment discrepancies by 40% through enhanced reconciliation processes.
  • 4. Trained and mentored new hires, improving accuracy and reducing onboarding time by 2 weeks.
  • Being Social NGO & Community Support: Actively engaged in social initiatives through NGO activities, supporting underprivileged communities by assisting old age homes and school children. Started as an independent initiative to contribute to society, focusing on education, well-being, and overall upliftment of the needy.

Certification

  • Certification and Training
  • 1. Certified in Advanced Excel and Financial Data Analytics.
  • 2. Training on NetSuite ERP (Ongoing).
  • 3. Training on Oracle Cloud (ERP).
  • 4. Training o EPIC (ERP)

Languages

English
Hindi

Timeline

Team Leader, BPO Lead

Tata Consultancy Services
12.2025 - Current

Data Analyst Intern

08.2024 - 12.2024

Home Mortgage Disclosure Act

03.2021 - 08.2021

Accountant

Infosys
11.2018 - 11.2025

Bachelor of Commerce - B. Com with Travel and Tourism

Mount Carmel College

Master's Degree In Commerce - M. Com

S S Jain Subodh PG Mahila Mahavidyalaya

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