Sangeeta Wadhwani
Pune
Overview
4
4
years of professional experience
Work History
Senior Analyst, FNA (OTC) AUDIT & COMPLIANCE
A.P. MOLLER MAERSK
06.2022
- Handling Agile projects, Identify Revenue leakage, Monitor the work performed by different teams (Collections/ Cash application/ Billing/ Invoicing etc.) and sharing their compliance %, Highlight the Non Compliance cases to higher management for quick fixes, Helping the teams to bring a better control basis our past investigation and findings., Client Management, Perform and consolidate the month end reports (PNL and Non PNL)
Customer Service Associate
SopraSteria India LTD
Pune
12.2014
- Developed profitable relationships with current and prospective customers., Co-Ordinate between different departments within Accounts Receivables and Payables., Provide 100% quality work to the clients and get maximum CSAT Score customer Satisfaction., Well-verse with EDR (External Debt Recovery) process flow in the UK, Take care of Court Deadlines Convey the consequences, Interact with Agencies to recover the UK and Overseas debts more swiftly., Handling different Mailboxes and meet SLA(Service Level Agreement), Arranged and organized O2C GOT TALENT event & gathered unbelievable/ hidden talent, Work Allocation and setting priorities., Independently handled team escalations., Cross-training provided within the team., Took ownership of work in absence of Team Leader, Extract Dash board data for different processes, Process Automation, Invoice/Statement processing
AR Specialist
Infosys BPM LTD
Pune
02.2018 - 06.2022
- Employee Engagement, Team Management, Problem solving, Order to Cash, Presentation Skills, Leadership Skills, Resilient, Decisive, Training & Development, Customer Service & Interpersonnel Skills, Dedicated & Goal Oriented, Resilient & Decisive, End to end activities of accounts receivables, Credit management, collections, Cash application, Reconciliation, Reporting, Client interactions, Training., Assessing credit worthiness of existing and prospective clients, Analysing the credit on risk and category of the customer., Monitor customer account details for non-payments, delayed payments and other irregularities., Generate weekly ageing report like Early watch, Master data, Credit utilization report and aged debt report., Compile data and prepare monthly reports like AR evaluation, Credit block report and performance tracker BU wise., Maintain a portfolio of over 3500 accounts (On average about 900 delinquent)., Controlling analysis of each portfolio and calculation on monthly basis through PD%, Weekly discussions with clients on the collection status, payment risk, disputes and the resolutions., Implementing new initiatives and making sure all the team members understand them., Making sure all tasks given to team members are done on time and to the required standard.
Education
B.Com - Accountancy & Finance
University of Pune
Higher Secondary Examination - Commerce
Jai Hind Junior College, Pimpri
Madhyamik Examination - General
Jai Hind High School
Skills
Monitor the work performed by different teams (Collections/ Cash application/ Billing/ Invoicing etc) and sharing their compliance %undefined
Interests
Travelling
Zumba
Reading Books
Artificial Intelligence
Personal Information
- Religion: Hindu
- Passport Number: N1384176
- Date of Birth: 03/14/81
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Awards
Rising Star in Infosys during 2019 Successfully taken over UK MFG Transition remotely in short span during 2020 Employee Engagement Award in APR 2021 Stakeholders appreciated the Great work showcases during Pandemic situation In absence of 2 team members and Team Leader, managed work efficiently APR 2021 Star Performer award for consecutive four times in 2014 and 2015 Appreciation received from clients and Off shore team for delivering best outcomes Highest Debt Reduction award for three consecutive quarters in 2014 Best Team Work amongst the six teams in Sopra Steria in 2017 Successfully Completed & Certified in Talent Academy Training Programme in 2016
References
- Sayee Salunkhe, Assistant Manager, Sayee.Salunkhe@infosys.com
- Pradeesh Menon, Operation Manager, Pradeesh_memon@infosys.com
Timeline
Senior Analyst, FNA (OTC) AUDIT & COMPLIANCE
A.P. MOLLER MAERSK
06.2022
AR Specialist
Infosys BPM LTD
02.2018 - 06.2022
Customer Service Associate
SopraSteria India LTD
12.2014
B.Com - Accountancy & Finance
University of Pune
Higher Secondary Examination - Commerce
Jai Hind Junior College, Pimpri
Madhyamik Examination - General
Jai Hind High School
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