Mr Venkatesh
CREDIT MANAGER
BHILAI
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Bajaj Finance Limited
Credit Manager
Vishakhapatnam
01.2021 - Current
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Developed and implemented strategies to enhance partner relations.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Created succession plans to provide continuity of operations during leadership transitions.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
Airtel India
Chat Support
delhi
01.2020 - 12.2020
- Researched customer inquiries to provide accurate and up-to-date information.
- Monitored customer conversations and provided timely, knowledgeable assistance.
- Developed exemplary writing skills through continued correspondence with upwards of 200 customers per day.
- Cultivated relationships with new customers and maintained good partnerships with existing clients.
- Worked closely with each customer to carefully resolve issues within timely fashion.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
Education
BBA - Business Management
RISALI INSTITUTE OF TECHNOLOGY VIZAG
BHILAI 01.2018 - 01.2022
CLASS 12th - Accounting And Finance
SHRI SHANKRACHARYA VIDYALAYA BHILAI
BHILAI 01.2016 - 01.2017
CLASS 10th -
SHRI SHANKRACHARYA VIDYALAYA BHILAI
BHILAI 03.2013 - 03.2014
Skills
Writing skills
Process Management
Documentation and reporting
Special projects
Relationship building
Telephone etiquette
Customer engagement
Customer services
POS systems expert
Complaint resolution
Timeline
Bajaj Finance Limited
Credit Manager
01.2021 - Current
Airtel India
Chat Support
01.2020 - 12.2020
BBA - Business Management
RISALI INSTITUTE OF TECHNOLOGY VIZAG
01.2018 - 01.2022
CLASS 12th - Accounting And Finance
SHRI SHANKRACHARYA VIDYALAYA BHILAI
01.2016 - 01.2017
CLASS 10th -
SHRI SHANKRACHARYA VIDYALAYA BHILAI
03.2013 - 03.2014