Sangeeth Sebastian
Shipping Company - Assistant Manager - Planning
Trivandrum
Summary
To work in a challenging environment in an organization of international repute and to strive with integrity and motivation, contributing to its growth.
Bachelor's Degree in Tourism and Hospitality Management from Madurai Kamaraj University IATA UFTAA Foundation Course in fares and ticketing Computer Literate
Overview
16
16
years of professional experience
3
3
Languages
Work History
Assistant Manager – Planning
Synergy Maritime Recruitment Services Pvt. Ltd.
01.2024 - Current
- Retention & Rotation of Officers: Manage the retention and rotation process of ex-hand officers, ensuring effective deployment across the fleet based on operational requirements.
- Fleet Manager Collaboration: Advise Fleet Managers on feedback from seafarer debriefs, ensuring smooth communication and operational efficiency.
- Talent Pool Development: Strategically plan and develop talent pools to fulfill future position requirements by coordinating with the sourcing team in advance.
- Relief Planning: Maintain a 60-day relief planner to ensure that all crew requirements are submitted well ahead of time to the sourcing team.
- Compliance Management: Ensure compliance with onboard matrix requirements as per OCIMF, DBMS, Owners' requirements, and Charterers' instructions.
- Training Matrix Compliance: Monitor and enforce compliance with the DOC’s training matrix, ensuring deviations are addressed and training requirements are met before the next deployment.
- Promotion Process: Organize promotion interviews with the competence cell and secure necessary approvals for career advancement.
- Post-Sign-Off Coordination: Coordinate post-sign-off calls with seafarers within 15 days to review appraisals, assess availability, and arrange necessary training as per the training matrix.
- Documentation Management: Ensure that all seafarer documents are complete, valid, and uploaded in the AHOY system before the officer departs for their assignment.
Senior Crew Coordinator
Synergy Maritime Recruitment Services Pvt. Ltd.
05.2017 - 01.2024
- Visa & Travel Coordination: Responsible for preparing and processing visa applications for seafarers joining vessels, ensuring all necessary documentation was submitted in time for travel. Maintained detailed records of visa procedures across multiple countries.
- Agency & Port Liaison: Worked closely with agencies to facilitate joining arrangements, including securing transport to and from vessels, hotel accommodations, and organizing meet-and-greet services for joining crew members at ports worldwide.
- Crew Appraisal Management: Received and forwarded seafarer appraisal reports to the appraisal team for uploading to the AHOY and ShipPalm systems. Ensured all crew performance appraisals were processed, recorded, and tracked on time.
- Crew Contract Tracking: Maintained a detailed Crew Contract Tracker to monitor the contract durations of seafarers, ensuring that contracts were within the required tolerance period. Advised Planning and Sourcing Officers on when crew members should be planned for relief or contract extension.
- CBA & IBF Agreement Compliance: Ensured that vessels were covered under the valid Collective Bargaining Agreements (CBA) and special IBF agreements, maintaining compliance with industry standards and regulations.
- Seafarer Onboarding & Documentation: Assisted the documentation team with scheduling crew joining’s and ensured all necessary documents were processed and updated in AHOY. Managed the validation of the crew list and the timely completion of all required paperwork.
- Travel & Expense Management: Oversaw all aspects of seafarer travel arrangements, including flight bookings, visa coordination, and port logistics. Maintained records of all travel-related expenses, providing monthly and yearly reports on spending.
Business Development Manager
Blue Nile Travel and Tourism Company
08.2014 - 10.2016
- Market Research & Relationship Building: Conducted in-depth market research to identify new business opportunities and maintain relationships with existing clients. Built and nurtured long-term relationships with key accounts, ensuring customer satisfaction and business growth.
- Sales & Presentation: Delivered structured and professional presentations to potential clients, showcasing company products and services. Tailored solutions to meet the specific needs of each client, helping to drive new sales and business opportunities.
- Customer Communication & Negotiation: Managed client communications, responding to incoming inquiries via email, phone calls, and in-person meetings. Negotiated terms and closed deals by aligning company offerings with client requirements, ensuring mutually beneficial agreements.
- Relationship Management & Follow-Up: Maintained ongoing communication with clients, ensuring post-sale support and continuous engagement. Focused on relationship building to ensure long-term customer loyalty and repeat business.
- Market Intelligence: Gathered customer feedback and market intelligence to inform product development, marketing strategies, and sales tactics. Analyzed industry trends to stay ahead of market changes and competitor offerings.
- Brand Representation & Promotions: Represented the company at trade exhibitions, events, and demonstrations, promoting the brand and services to potential customers.
Sales Executive
Palms Associates (DSA of Magma Fincorp Ltd.)
11.2012 - 03.2014
- Lead Generation & Prospecting: Identified and pursued new business opportunities through cold calling, networking, and lead generation. Developed a pipeline of prospective customers by prospecting both existing and new clients.
- Product & Service Presentations: Delivered structured and professional presentations to potential clients, showcasing Magma Fincorp's products and services. Provided tailored solutions to meet customer financial needs, including loan products and services.
- Client Relationship Management: Developed and maintained strong relationships with both new and existing clients. Ensured regular follow-up and personalized communication to drive customer retention and satisfaction.
- Market & Competitor Analysis: Conducted market research and kept up-to-date with industry trends, competitor offerings, and customer needs. Used this information to strategically adjust sales approaches and identify opportunities for growth.
Travel Executive
Jalhansa Tours and Travel Pvt. Ltd.
10.2011 - 02.2012
- Travel Arrangements for Staff & Crew: Managed all travel-related needs for the company, including booking air tickets, coordinating travel schedules, and arranging transportation for office staff and crew members.
- Visa & Document Management: Assisted in obtaining necessary visas and other travel documents for seafarers, ensuring compliance with international travel and immigration regulations.
- Expense Management & Reporting: Maintained detailed records of all travel expenses related to crew changes and other travel requirements. Prepared and submitted daily, monthly, and yearly travel expenditure reports to management.
- Travel Coordination & Customer Support: Provided support to the crew members and staff during travel, helping with any issues or inquiries related to travel arrangements. Ensured smooth transitions and logistics for all personnel involved in travel.
Travel Executive
Synergy Maritime Pvt. Ltd.
08.2009 - 10.2011
- Crew Sign-On/Off Arrangements: Organized travel for seafarers signing on and off vessels, coordinating flight bookings, visa processing, and ensuring all port arrangements were in place for seamless crew changes.
- Expense Tracking & Reporting: Maintained accurate records of travel-related expenses, including the costs of flight tickets, accommodation, and transportation. Provided detailed reports on travel expenses to management on a daily, monthly, and yearly basis.
- Travel Records Management: Ensured all officers' visa statuses and passport details were up-to-date, managing records of crew members' travel histories and preparing for future assignments.
- Customer Support & Coordination: Provided ongoing support to crew members and staff during travel, offering assistance with any travel-related issues or concerns and ensuring a smooth travel experience.
- Scheduling & Logistics: Coordinated the travel schedules of crew members, ensuring that all logistics were handled promptly and in line with operational needs. Liaised with airlines, travel agencies, and other service providers to ensure smooth operations.
Education
Bachelor's Degree - Tourism and Hospitality Management
Madurai Kamaraj University
IATA UFTAA Foundation Course - fares and ticketing
AMS
Skills
- Effective time management skills
- Sincerity and sense of responsibility
- Leadership and organizational abilities
- Willingness to learn and self-confidence
- Dedication to tasks
- Strong teamwork ethic
Personal Information
- Age: 37
- Passport Number: U9719579
- Father's Name: Sebastian Pereira
- Date of Birth: 03/04/87
- Nationality: Indian
- Marital Status: Married
- Religion: Christian
Timeline
Assistant Manager – Planning
Synergy Maritime Recruitment Services Pvt. Ltd.
01.2024 - Current
Senior Crew Coordinator
Synergy Maritime Recruitment Services Pvt. Ltd.
05.2017 - 01.2024
Business Development Manager
Blue Nile Travel and Tourism Company
08.2014 - 10.2016
Sales Executive
Palms Associates (DSA of Magma Fincorp Ltd.)
11.2012 - 03.2014
Travel Executive
Jalhansa Tours and Travel Pvt. Ltd.
10.2011 - 02.2012
Travel Executive
Synergy Maritime Pvt. Ltd.
08.2009 - 10.2011
Bachelor's Degree - Tourism and Hospitality Management
Madurai Kamaraj University
IATA UFTAA Foundation Course - fares and ticketing
AMS
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