Ms ofice
SANGEETH VIJAYAN
STORE MANAGER
Thiruvananthapuram
Summary
Aim to be associated with the organization that provides me an opportunity to show my skills and improve my knowledge with the latest trends and to be the part of the team and to lead the team that works dynamically towards the growth of the organization. Proactive Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 5 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of Sales department. Enterprising successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Department Manager
Pvt Ltd, Reliance Trends
Trivandrum
12.2021 - Current
- Systematized units of inventory, improving rate of internal loss prevention by 100%.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Store Manager
Fone4 Communication India
03.2018 - 12.2021
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control and store opening and closing procedures.
Sales Executive
Oppo India Pvt
03.2016 - 12.2018
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and led sales training initiatives for employees and teams across organization.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Sales and Merchandiser
Paytm , TVM
01.2015 - 12.2015
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information and pricing.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Education
BBA - BBAAirline & Management, Computer Science
Global Institution,Barathiyar University
Trivandrum 05.2015 - 04.2018
HIGHER SECONDARY
G.I.M STUDIES
THIRUVANANTHAPURAM 06.2013 - 06.2015
HIGH SCHOOL
ST JOHNS HIGHER SECONDARY SCHOOL
THIRUVANANTHAPURAM 03.2011 - 06.2012
Skills
Gathering information from clientsGreeting clients and visitors asNeededUpdating paper works, MaintainingDocument and work processingMaintaining customer relationshipPreparing documentation, HandlingMail and correspondenceManaging Billing and Data EntryGood demonstration of a product or ideaHandling teamand arranging group discussionHelping organizing and maintain officeTechnical School, MuttadaTrivandrumSSLC(2012)St John’sHigher Secondary SchoolNalanchira, TrivandrumADDITIONAL QUALIFICATIONAccounts and BillingDataEntryMSOfficeLANGUAGES KNOWNMalayalamEnglishTamilHindi
Relationship building and management
Business development and planning
Operations
Recruiting and Hiring
Staff Development
Product and service sales
Sales expertise
Goals and performance
Strategies and goals
Policy and procedure adherence
Database Management
Staff Management
Strategic planning
Business planning
Business Development
Budgeting
Sales and marketing
Financial Management
Accomplishments
- Tc 1/1359(1)
- Makayiram, Palavila, Rose garden Kumarapuram, Medical college post KERALA – 695011 TRIVANDRUM
- PERSONNEL DETAILS
- DATEOFBIRTH:26/03/1996
- AGE:26
- GENDER: MALE
- RELIGION: HINDU
- MOTHER TONGUE: MALAYALAM
- MARITAL STATUS: SINGLE
- FATHER’S NAME: VIJAYAN B
- MOTHER’S NAME: CHANDRIKA
Software
Interests
Reading
Timeline
Department Manager
Pvt Ltd, Reliance Trends
12.2021 - Current
Store Manager
Fone4 Communication India
03.2018 - 12.2021
Sales Executive
Oppo India Pvt
03.2016 - 12.2018
BBA - BBAAirline & Management, Computer Science
Global Institution,Barathiyar University
05.2015 - 04.2018
Sales and Merchandiser
Paytm , TVM
01.2015 - 12.2015
HIGHER SECONDARY
G.I.M STUDIES
06.2013 - 06.2015
HIGH SCHOOL
ST JOHNS HIGHER SECONDARY SCHOOL
03.2011 - 06.2012