sangeetha Hosamani
Software Developer-I
Bangalore
Summary
Results-driven Java Developer with hands-on experience in backend development, Spring Boot, and multi-threading. Recently completed an intensive Data Structures and Algorithms training program at BossCoder Academy to sharpen problem-solving skills after a planned maternity break. Adept at writing clean, efficient code with strong fundamentals and a passion for continuous learning. Eager to contribute to innovative projects and grow in a collaborative, agile environment.
Overview
4
4
years of professional experience
Work History
Software Developer-I
Ikrux Solution Pvt.Ltd.
11.2022 - 08.2024
- Collaborated on stages of systems development lifecycle from requirement gathering to Production releases
- Updated old code bases to modern development standards, improving functionality
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
- Translated customer requirements into written use cases
- Identified and resolved complex technical issues, optimizing code for improved performance and user experience
- Developed REST API using Spring boot
- Developed RESTful for seamless integration with external banking systems, payment gateways, and regulatory bodies
- Integrated the user interface with backend services, facilitating seamless data flow and interaction between the front end and the service layer
- Provided production support, promptly addressing and resolving issues to ensure system stability and availability
- Conducted unit testing and quality assurance, ensuring code reliability and adherence to project requirements and standards
- Implemented error handling and logging mechanisms to improve application maintainability and troubleshoot issues effectively
- Contributed to continuous improvement by identifying and addressing performance bottlenecks in the presentation layer.
Network Engineer
Microland
02.2022 - 05.2022
- Create incidents upon alert validation in the monitoring tool against the correct Configuration item (CI) with SOP's provided
- Perform SOP based changes e.g
- Move Add Change Delete (MACD)
- Understand different parameters used for monitoring and notify to resolution team responsible for resolution
- Monitor & Perform health checks on VPN devices
- Triage with respective teams to resolve issues related to Link and Authentication
- Troubleshoot VPN Client related issues: Certificates, Authentication, Internet issues, and browser issues
- Configuration respected to User creation and assignment to groups
- Monitor Vital Parameters of the proxy: number of sessions, CPU, Memory, Connectivity issues: Link, Network Capacity, errors
- Triage: Perform Triage with Respective team to ensure resolution
- Troubleshoot end user related issues with Proxy: PAC File, Browser, Groups assignments and Bypass
- Monitor Firewall Essentials : Logs generation, CPU, memory, error message: Interface or environmental parameters ( Temp, Power)
- Triage with respective team to resolve issues
- Basic Troubleshooting: trace and escalate if any firewall is blocking ports
- Define : Different Categories of Firewall (Packet Filtering/ State full/ Application Firewall)
- Monitoring of Pools/ Server Farms &Connection Status
- SOP based troubleshooting of Connectivity issues to the Virtual IP.
Network Engineer
InKnow Tech Private Ltd
02.2021 - 02.2022
- FUC to customer within 30 minutes and SR allocation within 45 minutes to partners, with proper Stencil
- Documentation of NMS event in E-CRM and every instance of coordination during SR cycle
- SUC thereafter every 45 mins
- Responsible for VSAT TAC 1 and TAC2 bin call handling
- SR allocation to field team post first level trouble shoot with remarks and previous SR check
- SR resolution post validation of VSAT Health parameters
- Follow SR FFC, RC with other quality parameters before resolutions for commercial cases validate
- SR closure within 24 hours of SR resolution post confirmation with customer and RFO
- Need to follow up with partners for no update’s cases ageing and chronic cases until resolutions with periodic SUC and effective escalations
- Effective escalation to partners addressal over email/phone with proper etiquettes of mail addressal
- Proper Handover/takeover of the SR before relieve form shift for proper follow-up
- Follow up of cases beyond SLA, with partners and effective escalation to the higher management for commercial cases need to intimate SAM/RE/customer, through mail with FESR and snaps
- Post approval from internal authority SR to be re allocated to field
- For SR delayed due to spare unavailability, need to follow up with spare management until spare replenishment and closure of the incident.
Education
Bellary Institute of Technology and Management
Skills
Java
Timeline
Software Developer-I
Ikrux Solution Pvt.Ltd.
11.2022 - 08.2024
Network Engineer
Microland
02.2022 - 05.2022
Network Engineer
InKnow Tech Private Ltd
02.2021 - 02.2022
Bellary Institute of Technology and Management
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