Sangeetha Kichenin
Chennai,Tamil Nadu
Summary
With over 10 years of experience in agile leadership and quality assurance, I am a seasoned QA Lead professional. Expertise in stakeholder communication and agile methodologies. Successfully managed cross-functional teams, streamlined project delivery, and achieved significant time-to-market reductions, showcasing dedication to driving project excellence. Strong background in Agile methodologies and effective stakeholder communication highlights commitment to fostering continuous improvement in a collaborative environment. Seeking a Scrum Master position, excited to bring agile leadership and quality assurance skills to support mission.
Overview
10
10
years of professional experience
1
1
Certification
Work History
QA Lead
Iopex Technologies
06.2024 - Current
- Increased test accuracy by defining detailed test scope, user stories resulting in a 30% reduction in defects
- Standardized bug reporting methods for better communication between QA and development teams.
- Acted as an SM and Managed QA for 9 high-stakes projects, overseeing 200 test cases per project on average
- Conducted extensive testing, identifying and mitigating 90% of potential risks before deployment
- Contributed to the completion of high priority projects ahead of schedule
- Planned cross-functional collaboration, reducing project delivery delays by 25% through improved strategies by risk assessment
- Heightened stakeholder satisfaction by 40% streamlining communication and feedback loops
- Coach agile team members and stakeholders in preparation for agile/scrum ceremonies and events, goal attainment, and agile sizing techniques to make appropriate and realistic commitments
- Boosted overall project delivery success rate by 30% by streamlining QA practices and team collaboration
- Enhanced Scrum event participation, increasing team engagement by facilitating key events weekly
- Provided actionable insights through root cause analyzes, tracking issue progress
- Implemented a clear definition of done criteria for teams, improving project outcomes
- Mentored junior team members, fostering growth and enhancing team performance.
Specialist (Scrum Master)
Amazon Development Centre
05.2015 - 05.2024
- Promoted from Quality Assurance to Senior Quality Assurance in 2018
- Promoted from Senior Quality Assurance to Specialist in 2023
- Led the facilitation of Scrum ceremonies, ensuring adherence to Agile processes and enhancing team dynamics
- Coached a team of 10 developers in Agile methodologies
- Managed project timelines and reports, delivering progress updates with 95% accuracy to stakeholders
- Facilitated team engagement for enhanced process efficiency
- Maintained 100% up-to-date Scrum artifacts for active projects, greatly improving project visibility and engagement
- Highlighted bottlenecks, leading to effective stakeholder engagement and rapid resolutions
- Communicated stakeholders with clear health updates through analysis of Product Burn ups, increasing accountable communication
- Enhanced visibility into project status by monitoring sprints across stakeholders
- Collaborated closely with Product Owners to define, prioritize, and ensure the team understands the backlog
- Achieved clarity in backlog management for teams through close cooperation with Product Owners
- Implemented meetings to ensure accurate understanding of requirements, design specifications, and application correctness
- Monitored progress of sprints, providing visibility into project status for stakeholders
- Realized on-time project delivery by resolved impediments, enhancing overall team workflow
- Enhanced product offerings by analyzing customer feedback points for actionable insights
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Growth Path:
Education
Bachelor of Engineering -
SMVEC
Puducherry05.2013
Skills
- Project Management
- Agile methodologies
- JIRA
- Kanban
- Confluence
- Continuous Integration/Delivery
- Quality Assurance
- Scrum
- Scrum master
- Sprint Planning
- Stakeholder Management
- Regression testing
- Cross-browser testing
- Selenium, Java
Certification
Certified Scrum Master (CSM), Scrum Alliance
Accomplishments
- Star Award- Won Star Award for handling new feature from scratch and optimized the existing process.
- Got Appreciation from VP, Well regarded by Customer
- Spot Award-Won spot award for signing off multiple releases with minimal resources.
- Interviewed Quality Assurance engineer, Interviewed candidates which helped in Hire & Develop the best leadership quality.
- Star Award,-Won 2nd Star Award in Tablet India All Hands
Strengths
- Facilitator & Conflict Resolver- Led several successful retrospectives that addresses team conflicts, resulting in improved collaboration and productivity.
- Agile Methodology Expertise-Routinely applying agile methodologies in problem solving and resulting in 30% more efficient project completion.
- Servant Leadership - Led a team of 10 engineers as Scrum Master, effectively applying servant leadership principles leading to increased productivity.
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
French
Elementary (A2)
Timeline
QA Lead
Iopex Technologies
06.2024 - Current
Specialist (Scrum Master)
Amazon Development Centre
05.2015 - 05.2024
Bachelor of Engineering -
SMVEC
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