Summary
Overview
Work History
Education
Accomplishments
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Timeline
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Sangeetha L

Bangalore,Karnataka

Summary

MBA professional with 20+ years’ experience at Senior Managerial positions in Replenishment & Demand Planning, Supply Chain & Logistics Management. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experience in organizational leadership of Category management & Operations, Planning, Budgeting and Supply Chain in Staples, Fruits & vegetables,Frozen,General Merchandise,Fashion & Small Home Appliances.

Overview

21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certificate

Work History

SCM – Planning/Replenishment/Logistics Manager

Flipkart India Private Limited
04.2022 - Current
  • Responsible for overall category Fill rates, DOH & In-Stock for Staples/Fresh/General Merchandise/Fashion/Small home appliances.
  • Planning/Forecasting & Inventory management with End mile Supplies.
  • Lead on DC Management on E2E Planning, S&Op, Customer service, Logistics & distribution to maximize business results.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Currently handling more than 40K UID's with around 300 vendors across division.
  • Vendor development & Vendor management / Vendor Scheduling across 28 stores.
  • Inventory management and Replenishment of Promotional items
  • Track record on Deliverables and metrics with high result in growth and innovation environments through initiatives which measures the yield outcomes.
  • Specialization in Strategic planning, productivity and efficiency improvement, Cost optimization and Logistics transformation.
  • Having a comprehensive understanding of procurement, SCM & Inventory.
  • Best practices that improve efficiency and reduce operation costs & Increase Performance.
  • Functionality Skills on Project Management/Data Analytics/Strategic Planning and forecasting/Warehouse Set up/Kaizen/Stake holder Management.
  • Reduced lead times for product delivery with effective supplier communication and negotiation strategies.
  • Conducted regular audits to maintain data integrity within the company''s ERP system, ensuring accurate information for decision-making purposes.
  • Collaborated with cross-functional teams for successful new product launches, meeting target deadlines and budget requirements.
  • Improved production planning processes to ensure timely availability of raw materials and components.
  • Collaborated with finance teams to develop annual budgets for supply chain operations, monitoring expenses closely to ensure adherence to financial objectives.
  • Championed sustainability efforts within the organization by identifying opportunities for reducing waste, energy consumption, and carbon footprint across the supply chain network.
  • Optimized warehouse layout, improving storage capacity and reducing order processing time.
  • Overhauled procurement processes resulting in streamlined workflows, improved supplier relationships, and reduced purchasing costs.
  • Coordinated with sales teams to develop promotional strategies that effectively balanced inventory levels with customer demand patterns.
  • Streamlined supply chain operations by implementing efficient inventory management systems.
  • Analyzed demand trends to accurately forecast inventory needs, minimizing stock-outs and excess stock situations.
  • Spearheaded process improvement initiatives that led to increased accuracy in demand forecasting and reduced stock obsolescence risks.
  • Managed vendor relations, negotiating favorable contracts resulting in reduced costs and improved service levels.
  • Mentored and developed supply chain personnel, fostering a culture of continuous learning and professional growth within the team.

Team Lead – SCM- Audit & Assurance (Client P&G)

Matrix Business services India Private Limited
01.2017 - 03.2021
  • Company Overview: MBSL is a passionate team of professionals providing People, Product, and Process assurance services for enterprises across different industry segments for better compliance and risk mitigation. Listed by NASSCOM as one of the 'Emerge 50' companies, MBSL has its headquarters in Chennai. MBSL was assigned a D&B Rating 4A2 in a recent Dunn and Bradstreet evaluation, classifying the company as ‘good’.
  • Type of activities from which consumer sales are being transferred to auditor on check could be based on trade’s sell-in or trade’s sell-out, depending on agreement with Customer & Distributor.
  • Check the Retailer POS Volume & Value Data with integrity check, at Store level and process the claims with the agreed norms or agreements.
  • Volume in the claim to be verified against POS (Point of sales data) volume data for POP(Proof of performance) & Finally updated in there software to process the claims / payment closure and Credit note assurance.
  • In store activity- Payments made against merchandizing services & in-store promoters with physical audit check of promo displays.
  • Trade Price Promotion - Includes all payments due price reduction benefitting the trade channel for Customer to grow distribution, coverage or awareness of products or promotions in that channel.
  • MBSL is a passionate team of professionals providing People, Product, and Process assurance services for enterprises across different industry segments for better compliance and risk mitigation. Listed by NASSCOM as one of the 'Emerge 50' companies, MBSL has its headquarters in Chennai. MBSL was assigned a D&B Rating 4A2 in a recent Dunn and Bradstreet evaluation, classifying the company as ‘good’.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

DGM – Supply Chain & Logistics, Commercial & Special Projects

Arvind Fashions Limited
05.2011 - 11.2020
  • Company Overview: Arvind Limited is a High end garment manufacturing & retail company with brands like ARROW, Flying Machine, GANT, US Polo, IZOD, GAP, TCP, Aeropostale, ELLE, unlimited Sephora, Calvin klein, based at Bangalore and spread across India in Retail Operation with Annual Turnover of 3000 Crores. The group employs more than 5000 on Arvind Rolls and more than 8000 outsourced employees in stores spread across India.
  • Planning and implementing the overall supply chain strategy in line with business strategy and HUB/Division Continuous Improvement Process Sourcing strategy.
  • Contributing to definition, implementation, and execution of Global Division spend management and sourcing strategies for direct material and services to the Hub through route optimization.
  • Defining together with the Supply Chain teams on the priorities of sourcing activities.
  • Determining and monitoring key supply chain KPIs, annual targets and scorecards, together with the SCM Managers, for cost reduction, supplier quality etc.
  • Developing and implementing cost, productivity, quality, delivery and inventory improvement plans in line with Division and Group SCM strategies.
  • Implementation of Lean Management with Six sigma which improves quality and speeds delivery by eliminating nonvalue added activity in a process that has zero waste.
  • On Boarding of Customers of all channel, Receivable Management, Obtaining the COB from partners, Customer claims processing, pay out of operating expenses, SLA Delivery, 3p Set up Management, MIS on Receivables exposure, credit deviation, discount Management.
  • Logistics Operation (Domestic) - Reviewing the forward movements, on boarding of vendors with various capabilities of Rail / Road / Air.
  • Ensuring the execution of supplier audits and monitors audit reports as well as improvement activities based on audit conclusions and recommendations.
  • Implementing standards on sustainability and business ethics as well as the Supplier Code of Conduct within the LD/ Hub Division supply base.
  • High focus on customer service for last mile delivery, pre alert system enabled, trigger system introduced about delivery status through GPRS mode with a philosophy to provide perfect value to the customer through a perfect value creation process that has zero waste.
  • Imposing the penalty Recovery, transit shortage recovery, TAT based slab system etc.
  • Logistics Operation (Imports) - All Brands bonded WH set up along with full operations, Setting up FTWZ in Mumbai for international Brands, On Boarding CHAs at competitive Rates, custom clearance with tighter TAT.
  • Warehousing Operations – Forward dispatch set up and operations, dispatch Audit implementation, weighting process to arrest the leakage, PI audit, Control on dispatches which is high focus on customer service, reverse inward accounting, robust returns process which is helpful for liquidation with minimum inventory value loss.
  • Development on Apps in Logistics Module on tracking shipment.
  • Reverse Logistics Planning & Development of Tool which enables the GRN process in an effective manner.
  • Arvind Limited is a High end garment manufacturing & retail company with brands like ARROW, Flying Machine, GANT, US Polo, IZOD, GAP, TCP, Aeropostale, ELLE, unlimited Sephora, Calvin klein, based at Bangalore and spread across India in Retail Operation with Annual Turnover of 3000 Crores. The group employs more than 5000 on Arvind Rolls and more than 8000 outsourced employees in stores spread across India.

Retail Planner

Raymond apparels Ltd
03.2011 - 06.2011
  • Oversaw procurement of products and apparel for retail chain store, monitoring annual budget.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Resolved problems, improved operations and provided exceptional service.

Business Development Manager

Safexpress Private Limited
02.2008 - 02.2011
  • Consistently recognized for the challenges taken efficiently by the upper level management.
  • From 1.1.2010 Promoted as Key Account Manager in Business Development Department.
  • Awarded as Pride of the Champion for the best customer service.
  • Tracking from Dispatch to delivery & heading the entire customer query with high accuracy on TAT Management.
  • Awarded as Pride of Champion on customer delight.
  • For all the processes including Revenue, Payables, Projects which includes the understanding of the process of Customer platform, preparation of the flowchart From Pickup to Delivery.
  • IT application controls: Review of specific application used for the business process to ensure the completeness and accuracy of the processed data, from input through output.
  • IT General Control: Access the integrity of the data and processes that the systems support for all the above business process.
  • Internal audit: for process such as Cash on delivery process and reverse logistic process for Complete Retail Sector.

Team Lead

TNS India
08.2005 - 07.2008
  • Managing survey across the entire category.
  • Assisting in managing the data accuracy and give a right report for the agency.
  • Spearheading the process of auditing the policies and procedures for ensuring integrity of business.
  • Knowing about the customer awareness of each and every product on commencing public surveys through telephonic interviews.
  • Organizing surveys of each product/ Analysing the ratios of the given Products/ Designing the Report/ Presentation to the Clients.

Customer Executive

Synovate Research
12.2004 - 06.2005
  • Understood customer queries/ requests and resolved issues related to accounts.
  • Monitoring major clients in term of knowing about the public awareness about their product.
  • Generated MIS reports.
  • Administered day-to-day activities in co-ordination with internal/ external departments.

Education

MBA - Supply Chain & Logistics

Dayananda Sagar University

BCA - Computer

Bangalore University
Bangalore
02.2002 - 07.2004

Lean Six Sigma Green Belt -

Simplilearn
02.2022 - 03.2023

Lean Six Sigma Black Belt - undefined

Accomplishments

  • Awarded with a Limelight Awards in Individual Category for 'Customer Delight'.
  • Awarded with a Limelight Awards in Team Category for 'Cash Generation- Impact'.
  • Recognition award – Fy-15 Customer service – 'Logistics & Dispatch'.
  • Arvind Guru annual Recognition award- Fy-15 – 'Cost saving initiatives-Logistics'.
  • Prestigious Service excellence Award from Transport Minister Mr. Nitin Gadkari, for digital implementation in Logistics, Reduction on Cost & identifying various method.
  • Maintaining for Service Level @ 92%, New RTV process Implementation- Drone.
  • Promoted as Manager for the implementing new process & Brand handling Query in 2013.
  • Promoted as Sr. Manager for the express delivery & handling of 6 Warehouses across Pan India with an additional responsibility of Commercial – Online in 2014.
  • Promoted as DGM – Commercial & Logistics for high focus on Platinum customers in 2017.
  • New Reverse Logistics process implementation. With the new process, leakage controlled and down by 2 % from 4 %. ARS Project Power user for implantation (Auto Replenishment System).

Languages

English
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)
Telugu
Upper intermediate (B2)

Timeline

SCM – Planning/Replenishment/Logistics Manager

Flipkart India Private Limited
04.2022 - Current

Lean Six Sigma Green Belt -

Simplilearn
02.2022 - 03.2023

Team Lead – SCM- Audit & Assurance (Client P&G)

Matrix Business services India Private Limited
01.2017 - 03.2021

DGM – Supply Chain & Logistics, Commercial & Special Projects

Arvind Fashions Limited
05.2011 - 11.2020

Retail Planner

Raymond apparels Ltd
03.2011 - 06.2011

Business Development Manager

Safexpress Private Limited
02.2008 - 02.2011

Team Lead

TNS India
08.2005 - 07.2008

Customer Executive

Synovate Research
12.2004 - 06.2005

BCA - Computer

Bangalore University
02.2002 - 07.2004

Lean Six Sigma Black Belt - undefined

MBA - Supply Chain & Logistics

Dayananda Sagar University

Skills

Planning & Procurement

Cost reduction

Supplier relationship management

Warehouse management

Operations management

Demand forecasting

Transportation management

Logistics management

Procurement expertise

Demand planning

Contract negotiation

Certification

  • Licensed Lean Six Sigma Green Belt – Simplilearn

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Volunteering

Travel

Reading Books

Listening to Music

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Hobbies and Interests

  • Travelling
  • Listening to songs
  • Reading books

Personal Information

Date of Birth: 1982-09-10

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Sangeetha L