Open To Work
Sangeetha Ramesh
Compliance Manager
Bangalore,KA
Summary
Detail-oriented Compliance Manager with over 5 years of experience in operations and people management within the e-commerce industry. Proven ability to develop policies and procedures that align with business strategies while effectively collaborating with diverse teams. Strong analytical skills drive continuous improvement and ensure rigorous compliance management. Passionate about optimizing business processes and fostering team growth, contributing to a culture of excellence and innovation.
Overview
12
12
years of professional experience
Work History
Compliance Manager
Amazon Development Center India Pvt. Ltd
12.2017 - 10.2025
- Led a team of 30+ to improve productivity and align operations with business strategy, enhancing process efficiency.
- Developed streamlined policies and process maps, boosting workflow compliance and operational effectiveness.
- Collaborated with stakeholders to identify improvement areas, increasing process efficiency and reducing shortfalls by 20%.
- Analyzed and reported key performance indicators, implementing corrective actions to align with targets.
- Trained and coached advisers and stakeholders on compliance, best practices, and performance, enhancing team competence.
- Resolved supplier queries promptly, maintaining service standards and providing escalation support.
- Managed performance processes including appraisals and goals to foster team and individual growth, monitoring to provide targeted coaching.
- E-commerce sector focusing on Product Compliance, Business Analytics & Reporting
Process Associate
Accenture Solution Pvt Ltd
12.2016 - 12.2017
- Managed Eclipse Deal Creation & Amendment, including price changes and discontinuation of EOL products.
- Ensured production, planning, and control for customer satisfaction, enhancing service levels.
- Created and maintained global 20 catalogues/portals aligned with customer requirements.
- Resolved sales issues to exceed customer expectations, including managing queries and escalations.
- Mentored 30 new hires, providing training and support for smooth onboarding.
In-Customer Proj/Prgm MRG
Hewlett Packard Inc
03.2015 - 10.2016
- Resolving issues with Sales to meet, understand, and exceed customer expectations.
- Query management and resolutions.
- Supporting and training new hires as a mentor.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Sport Analyst
Repucom Media
07.2013 - 12.2014
- Enhanced market influence by becoming the top global source for sports measurement, increasing revenue by {$$}
- Incorporating active and passive measurement strategies, objectively presenting data and insights
- Tracking brands which appear in the Footage and providing consolidated data
- Leading source of sports measurement and analytics
Education
MBA - Human Resource Management
Gandhi Institute of Technology And Management
Bengaluru, KA05.2019
B.B.M - Business Administration
Jubilee Pre-University College
Bengaluru, KA11.2013
Higher Secondary School - Commerce
Jubilee Pre-University College
Bengaluru, KA03.2010
Skills
Stakeholder communication
Operational management
Production/Processing
SLA performance monitoring
Team development
Goal setting
Project execution
Training & Auditing
Process Management
SOP Management
Team Handling
Performance Management
Capacity Planning
Escalation Management
Accomplishments
- Outstanding Performance RecognitionOutstanding performance for the month of Oct 2013, Feb 2014 & Sept 2014 from VP Repucom Media Analysis
- Outstanding Performance RecognitionOutstanding performance for the month of Nov 2018, Mar 2019, and several recognitions from Compliance Operation leader Amazon Development Center India Pvt. Ltd
- Outstanding Performance RecognitionOutstanding performance for the month of May 2016 & June 2016 From Global Delivery lead Accenture Solution Pvt Ltd
Timeline
Compliance Manager
Amazon Development Center India Pvt. Ltd
12.2017 - 10.2025
Process Associate
Accenture Solution Pvt Ltd
12.2016 - 12.2017
In-Customer Proj/Prgm MRG
Hewlett Packard Inc
03.2015 - 10.2016
Sport Analyst
Repucom Media
07.2013 - 12.2014
MBA - Human Resource Management
Gandhi Institute of Technology And Management
B.B.M - Business Administration
Jubilee Pre-University College
Higher Secondary School - Commerce
Jubilee Pre-University College