English
Sangeetha Selvaraj
Salem
Summary
Focused professional with 5+ years of experience as Ingenium Developer and providing production support in Life Insurance Life Cycle. Experienced with all stages of the development cycle for dynamic projects release. Well-versed in numerous programming languages including Ingenium, HTML, JavaScript, COBOL, DB2, SQL. Strong background in Software Development Life Cycle. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Ingenium Developer
Fidelis Technology
01.2023 - Current
- Provided daily and month end support with escalated ticket resolution and liaised with business and technical leads.
- Debugged and Identified root causes of recurring problems to implement effective solutions.
- Analyzed applications and recommended necessary data patches for ticket resolution.
- Experience in business process for various product behavior like traditional, ULIP and Annuities during Death claims and Riders claims
- Worked in Death Claims and Rider Claims Management.
- Have hands-on experience in Death Claims Liabilities.
- Managed both Death claims and Liabilities during critical year end support.
- Identified and shared RCA to Permanent fix team and decreased maximum issues raised per month and brought count to minimum.
Junior Product Specialist
Cognizant Technologies Solutions
05.2021 - 01.2023
- Experience in providing Technical Analysis for business requirements provided by clients
- Strong Knowledge in converting business requirements into Ingenium Code like new screen creation, online/batch module creation and created a web service for annuity policy creation and update through XML.
- Experience in code analysis for defect raised by client
- Carry out quality assurance and unit tests to discover errors and optimize usability.
- Worked with senior BSA's to manage large, complex design projects during critical Project Releases
- Participated in functional walkthrough and understand business requirements and related processing requirements.
- Worked in different life insurance products like Traditional, ULIP and Annuities
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Provided efficient and courteous support to team in all critical deliverables
Programmer Analyst
Cognizant Technologies Solutions
09.2014 - 08.2016
- Developed and maintained courteous and effective working relationships.
- Carry out quality assurance and unit tests to discover errors and optimize usability.
- Knowledge of COBOL, JavaScript, HTML, Pathfinder, XML, DB2 & SQL query.
- Experience in handling complete Software Development Life Cycle phase to Production Release.
- Experience in Product Setup for new Products in minimal time.
- Experience in multi-tasking by developing and supporting multiple products during SIT/UAT phase.
- Strong Knowledge from Policy Creation, Issuance, Lapse, Surrender and Maturity phase of products.
Education
Master of Science - Software Systems
PSG College of Arts And Science
06.2009 - 2014.04
High School Diploma -
Vetri Vikaas Higher Secondary School
06.2007 - 2009.04
High School Diploma -
VedhaLoga Vidhyalaya Matriculation School
06.2006 - 2007.04
Skills
COBOL
DB2
SQL Query
XML
HTML
JavaScript
Life Insurance
Claims Management
Liability's
Certification
Manual &Automation software Testing
Languages
Tamil
Telugu
Timeline
LOMA 281 - Meeting Customer Needs With Insurance and Annuities
06-2024
Ingenium Developer
Fidelis Technology
01.2023 - Current
Junior Product Specialist
Cognizant Technologies Solutions
05.2021 - 01.2023
Programmer Analyst
Cognizant Technologies Solutions
09.2014 - 08.2016
Master of Science - Software Systems
PSG College of Arts And Science
06.2009 - 2014.04
High School Diploma -
Vetri Vikaas Higher Secondary School
06.2007 - 2009.04
High School Diploma -
VedhaLoga Vidhyalaya Matriculation School
06.2006 - 2007.04
Manual &Automation software Testing
2014-03
Ingenium L0 Certifications
2016-01
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