Praveen N
Chennai
Summary
To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the development of the organization and enhance my experience through continuous learning and teamwork.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
IT Administrator
ABS Fujitsu General Pvt Ltd
10.2023 - Current
- Installing and Configuring Windows Server 2008 Active Directory Services.
- Handling ticketing tools and responsible for closure of tickets.
- Assembling and disassembling the computer, Cabling. Troubleshooting
- Printer Configuration (Network, USB, Share)
- Operating System: Win 7, 8 and 10, IMAC.
- Installing and troubleshooting of Operating Systems (XP, vista & Win-7, Win-8 or 8.1, Win-10)and applications (MS Office, Excel, etc.,)
- Install and support of Lotus mail and Outlook mails.
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints
- Developed multi-site IT execution strategies, aligning work orders at [Number] locations to effectively align available resources with historical service data
IT Engineer
Quess Corp Ltd
03.2022 - 10.2023
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions
- Handling ticketing tools and responsible for closure of tickets.
- Install and support of Lotus mail and Outlook mails.
- Maintaining & troubleshooting all types’ storage devices.
- Installing and troubleshooting of Operating Systems (XP, vista & Win-7, Win-8 or 8.1, Win-10) and applications (MS Office, Excel, etc.,)
- Configuration and maintenance of small to medium sized networks.
- Knowledge on Network devices such as Hub, Switches & Routers.
- Designed and deployed effective IT solutions for increased productivity and streamlined operations
- Ability to solve most of the issues by remote assistance.
- Installing and Configuring Windows Server 2008 Active Directory Services.
Education
Bachelor of Engineering - Electronic communication Engineering
TJS Engineering College, Under Anna University
Kavarapettai05.2019
HSC - Computer Science
S.G.B.C. Vivekananda Vidyalaya Matric Hr.School
Minjur04.2015
SSLC - Computer Science
S.G.B.C. Vivekananda Vidyalaya Matric Hr.School
Minjur04.2013
Skills
- Administering diverse operating systems like Windows, Linux, or Mac
- Maintaining local area networks (LAN), wide area networks (WAN), storage area networks
- (SAN), and virtual private networks (VPNs)
- Helping employees with technical issues
- Networking: IPV4, IPV6, Configuration of LAN, Cisco Routing
- Switching, VPN, Network installation and maintenance
- Hardware: Hardware Troubleshooting & Installation
- Packages: MS Office & O365
- Asset Management from various locations
- Provides technical support of hardware and software problems to the end-user
- Partition Recovery and Data Recovery from Hard disk
- Utility Installation, Mail Configuration such as MS-Outlook and Web Mai
- Network Skills: Routing, Subnetting, Firewall (PF Sense, Sonic wall, Sophos, Fortinet)
- Software Proficiency:
- Languages and Frameworks - C and C basics, Python basic, Shell Scripting
- Databases - MySQL, SQL server, PostgreSQL, MongoDB
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
IT Administrator
ABS Fujitsu General Pvt Ltd
10.2023 - Current
IT Engineer
Quess Corp Ltd
03.2022 - 10.2023
Bachelor of Engineering - Electronic communication Engineering
TJS Engineering College, Under Anna University
HSC - Computer Science
S.G.B.C. Vivekananda Vidyalaya Matric Hr.School
SSLC - Computer Science
S.G.B.C. Vivekananda Vidyalaya Matric Hr.School
Certification
- Cyber Security Course
- Automation and manual Testing
Additional Information
DOB: 12 October 1997
Gender: Male
Nationality: Indian
Marital Status: Single
Disclaimer
I hereby declare that the details furnished above are true and correct to the best of my Knowledge and belief.
Tools
- Support Tool : LANDesk remote control
- Ticket logging application : Fresh service desk ticket logging application
- Offline remote Tool : Remote desktop connection, IBM, BigFix remote control gateway, Any Desk.
- Exposure on Tool : IBM/HCL NOTES/OFFICE 360 & 365
Address
No-19,Yammuna Street, Surya Nagar, Minjur-601203,
Tamil Nadu
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