Sangeetha B Shenoy
Summary
Proactive Human Resources Business Partner guiding performance management, talent planning and benefits. Decisive with proven success providing employee relations support and oversight for efficient operations. Extensive knowledge and experience developing code of business conduct and ethics policies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead-Human Resource Business Partner
Medi Assist Insurance TPA Pvt Ltd
Kochi
07.2023 - Current
Senior Human Resources Business Partner
Medi Assist Insurance TPA Pvt Ltd
Kochi
11.2021 - 07.2023
- Conducted annual employee performance reviews and provided feedback to improve job performance.
- Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
- Developed strategies to increase employee retention rates by implementing new rewards programs or improving working conditions.
- Participated in investigations into complaints of workplace harassment or discrimination.
- Analyzed data from surveys and other sources to identify trends in employee engagement and satisfaction.
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
- Collaborated with senior leadership to develop strategic plans to support business objectives.
- Conducted exit interviews with departing employees to understand reasons for leaving the company.
- Implemented employee recognition programs that reward achievement or excellence in performance.
- Reviewed job descriptions regularly for accuracy and relevance to current roles within the organization.
- Maintained accurate records related to personnel activities such as hiring, terminations, promotions, leaves of absence.
- Conducted new employee orientation to introduce employees to policies, culture and objectives.
- Implemented innovative employee incentive program to increase staff productivity.
- Created and implemented employee retention strategies.
- Scheduled meetings with employees to address concerns and grievances.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
HR Generalist
Cloud Partner Technologies
Cochin
01.2019 - 11.2021
- Exposure and hands on experience in the following areas during my training program and capable enough to execute this knowledge in to practical manner
- Recruitment and Selection in various platforms like LinkedIn, Naukri
- Talent Screening
- HR Operations
- Employee Engagement Activities
- Payroll Processing
- Employee Relations.
- Conducted annual employee performance reviews and provided feedback to improve job performance.
- Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
Associate- HR Payroll services
NGAHR Private Limited
Cochin
11.2016 - 01.2019
- Handled the payroll processing for various clients
- HR Administration procedures
- Report generation
- Claims handling
- Ensure that all required SLA, KPI and quality requirements are met
- Liaise with third party insurance companies to check the status of the claim.
Claim Specialist-Customer Service Associate
Allianz Cornhill Information Services
Technopark-Trivandrum
03.2014 - 08.2015
- Reviewed customer claims for accuracy and completeness.
- Analyzed trends in claim activity to identify potential areas for improvement or cost savings.
- Conducted audits of existing policies to ensure proper coding and billing practices were followed.
- Negotiated settlements between claimants and insurance companies when necessary.
Associate- HR Payroll services
NGAHR Private Limited
Cochin
04.2012 - 12.2013
- Handled the payroll processing for various clients
- HR Administration procedures
- Report generation
- Claims handling
- Ensure that all required SLA, KPI and quality requirements are met
- Liaise with third party insurance companies to check the status of the claim.
Education
MBA - Human Resource Management
JAIN University, Bangalore
06-2021
Certified Skill Diploma - Human Resource Management
JAIN University, Bangalore and CredilyHR
10.2020
Bachelor of Engineering Technology - Computer Science
Anna University
Coimbatore, TN12.2011
Skills
- HR Business Partner
- HR Operations
- Employee Engagement Activities
- Payroll Processing
- Employee Relations
- End to End HR Operations
- Statutory Compliances
- HR Analytics
- Onboarding and Induction
- Exit Formalities
- HR Administration
- HR Onboarding Software
- Talent Screening - Vervoe
- MS Office (Excel, Word, PPT)
- Applicant Tracking System (ATS)
- HRIS
- HR Documentation – HR Partner
- Improving employee engagement
- Planning policy integrations
Certification
Skilled Diploma in Human Resource Management, JAIN University, Bangalore and CredilyHR, Bangalore, Karnataka, 2020
Accomplishments
- Best Business Partner Award-PAN India-2023-2024
- Spot Awards-2022
- Extra mile Award
Timeline
Team Lead-Human Resource Business Partner
Medi Assist Insurance TPA Pvt Ltd
07.2023 - Current
Senior Human Resources Business Partner
Medi Assist Insurance TPA Pvt Ltd
11.2021 - 07.2023
HR Generalist
Cloud Partner Technologies
01.2019 - 11.2021
Associate- HR Payroll services
NGAHR Private Limited
11.2016 - 01.2019
Claim Specialist-Customer Service Associate
Allianz Cornhill Information Services
03.2014 - 08.2015
Associate- HR Payroll services
NGAHR Private Limited
04.2012 - 12.2013
MBA - Human Resource Management
JAIN University, Bangalore
Certified Skill Diploma - Human Resource Management
JAIN University, Bangalore and CredilyHR
Bachelor of Engineering Technology - Computer Science
Anna University
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