Sangeet Shekhar

• Facilitated swift issue resolution by providing expert-level support for end-users experiencing technical difficulties with Salesforce applications.
• Currently engaged in the comprehensive B2B transformation initiative encompassing the entire M1 Ltd. business ecosystem.
• Contributing to the development of a telecommunication cloud infrastructure with seamless integration across key business functions, including sales, service, quotation processes, and Order Management Systems (OMS) transformation.
• Leading a team of six developers, providing technical leadership and strategic direction to ensure timely and high-quality delivery.
• Actively involved in end-to-end implementation from the ground up, gaining extensive experience in designing Low-Level Design (LLD) and Technical Level Design (TLD) documents, as well as overseeing the technical grooming and monitoring of user stories.
• Spearheaded the definition, establishment, and optimization of Copado pipelines across all environments, integrating them with the JIRA tool for streamlined DevOps processes.
• Driving the implementation of highly complex, customized case management solutions, ensuring tailored functionality for business requirements.
• Responsible for conducting code reviews and audits in strict adherence to defined QRST standards, ensuring the delivery of high-quality, maintainable software solutions.

Autronica- Carrier E-commerce Implementation:

This B2B e-commerce solution is designed for both the Norway and US regions, leveraging the Salesforce B2B Lightning Commerce framework with the Aura component model to deliver a dynamic, responsive, and scalable platform.

• Leadership & Full-Stack Implementation:
  Directed a team of six developers in the end-to-end implementation of an e-commerce solution utilizing the Salesforce B2B Lightning Commerce framework (Aura), architecting and deploying the platform from the ground up to meet region-specific requirements for both Norway and the US.
• Advanced Localization & Customization:
  Engineered a multi-currency and multi-lingual storefront, leveraging Salesforce capabilities to deliver a globally adaptable e-commerce solution. Customized a three-step checkout flow, optimizing the user journey through a tailored process using Apex, Lightning Web Components, and Salesforce Commerce features.
• Seamless Integration Architecture:
  Orchestrated complex integrations with JD Edwards for real-time inventory, pricing, and order synchronization, utilizing MuleSoft’s Anypoint Platform to enable robust API-led connectivity. Additionally, integrated the Benette system for product data synchronization, ensuring data consistency and accuracy across the ecosystem.

Container - Carrier E-commerce Implementation:

This e-commerce solution is designed for both the Norway and US regions, leveraging the Salesforce B2B Lightning Commerce framework with the Aura component model to deliver a dynamic, responsive, and scalable platform.

• Led a development team of six skilled Salesforce developers, providing technical oversight, mentorship, and guidance in the design, development, and deployment of the e-commerce solution.
• Spearheaded the full-stack implementation of the e-commerce platform from inception, utilizing Salesforce B2B Lightning Commerce, ensuring a robust and seamless integration between front-end and back-end components.
• Configured and implemented multi-currency and multi-lingual functionality within the Salesforce Commerce platform, enabling a global e-commerce experience tailored to the distinct needs of the Norwegian and US markets, enhancing localization and user personalization.
• Customized Checkout Flow:Designed and developed a three-step customized checkout process to streamline the purchasing experience, leveraging Salesforce's declarative and programmatic capabilities (Apex, Lightning Web Components) to ensure a smooth, user-friendly interaction from cart to order submission.
• JD Edwards Integration (Inventory, Pricing, and Order Synchronization):Implemented robust integrations with the JD Edwards ERP system to sync real-time inventory data, dynamic pricing models, and order processing workflows. Utilized MuleSoft’s Anypoint Platform for seamless data exchange and orchestration, ensuring high availability and accuracy across the enterprise systems.
• Product Data Integration with Benette System:Established seamless integration between the Salesforce Commerce platform and the Benette product management system to ensure real-time synchronization of product data, leveraging MuleSoft to facilitate efficient data mapping, transformation, and integration processes across disparate systems.

Company Overview: The RJ Reynolds Company is a prominent American tobacco manufacturing entity headquartered in Winston-Salem, North Carolina.

As B2B Lex Developer:

• Played a pivotal role in the B2B Lex migration process, contributing to the development and deployment of new functionalities leveraging the Lightning B2B Experience framework.
• Customized and optimized multiple checkout flows and developed several critical page types, including Product Listing Pages (PLP), Product Detail Pages (PDP), Cart, Order, Order Summary, and Payment integration functionalities.
• Utilized native Salesforce objects and orchestrated seamless integrations with other clouds, including CPQ, Service Cloud, and Sales Cloud, enhancing cross-platform operability.
• Contributed to the design and implementation of bespoke functionalities such as a custom Home Page and dynamic user-specific home page widgets to support a personalized experience for different user roles.
• Engaged in the development of real-time integrations encompassing inventory checks, real-time pricing retrieval, payment gateway interfaces, tax and shipping charge integrations, and order submission processes.
• Specialized in overriding and extending Out-of-the-Box (OOTB) functionality by customizing service logic classes, RemoteAction methods, and binding them to the front-end for enhanced system interactivity.

As Deployment Manager:

• Spearheaded the automation of the deployment process by implementing Continuous Integration and Continuous Deployment (CI/CD) pipelines using Bitbucket.
• Provided continuous support to the team in resolving deployment-related challenges and ensuring adherence to best practices throughout the development lifecycle.

The Kellogg Company is a global leader in the food manufacturing industry, specializing in the production of branded cereals, snacks, and other food products, headquartered in Battle Creek, Michigan

• B2B Lex/CloudCraze Development & Customization:
  Led B2B Lex migration using Salesforce Lightning B2B experience, customizing checkout, product, and payment integration pages. Integrated third-party payment systems and OMS for streamlined order management and payment processing.
• CloudCraze Platform Configuration & E-Commerce Development:
  Developed B2B e-commerce solution on CloudCraze, customizing OOTB functionalities and implementing complex business requirements. Configured Salesforce processes like workflows, triggers, and security models to ensure seamless data flow.
• Deployment Automation & Continuous Integration (CI/CD):
  Implemented CI/CD automation using Bitbucket pipelines to streamline deployment processes and reduce errors. Managed metadata deployments with Salesforce tools and conducted code reviews to maintain code quality across environments.

Avient (Formerly PolyOne Corporation) is a global provider of specialized polymer materials and services.

• CloudCraze B2B Commerce Implementation & Salesforce Configuration:
  Led the development and customization of a B2B e-commerce solution with CloudCraze, extending out-of-the-box functionalities through custom Service and Logic Class overrides. Configured Salesforce components, including workflows, triggers, process builders, and security models to align with complex business requirements.
• CI/CD Automation & Deployment Management:
  Implemented CI/CD pipelines using Bitbucket to streamline Salesforce deployment across environments, automating processes for efficiency and consistency. Managed metadata deployments with tools like Salesforce Change Sets, ANT, and Gearset, ensuring best practices and quality standards through code reviews.
• Production Environment Setup & Data Migration:
  Managed the production environment setup and CloudCraze upgrade to version 4.12, overseeing data migration and configuration transfer. Ensured seamless integration of custom service classes and settings to maintain platform stability and performance post-deployment.

Solar Turbines Incorporated, a wholly owned subsidiary of Caterpillar Inc., designs and manufactures industrial gas turbines for onshore and offshore electrical power generation, for marine propulsion and for producing, processing and transporting natural gas and oil

• CloudCraze B2B Commerce Development & Customization:
  Led the end-to-end B2B e-commerce solution design, including managed package setup, extensive CloudCraze configuration, Salesforce customizations (workflows, triggers, validation rules), and development of batch jobs for product data loading and related object integration.
• System Integrations & Team Leadership:
  Directed a team in integrating CloudCraze with ERP (LN) and MDM systems, handling complex workflows such as order updates, non-CC order creation, shipment updates, and triggered notifications via SFMC/Heroku, ensuring smooth cross-platform data synchronization.
• Deployment, Performance Optimization & Environment Setup:
  Orchestrated metadata deployment using tools like ANT and Gearset, fixed performance issues including SOQL governor limits and custom page load optimizations, and successfully managed the setup, upgrade, and data migration for production and sandbox environments.

Cummins Inc is an American Fortune 500 corporation that designs, manufacturers, and distributes engines, filtration, and power generation products.

• CloudCraze B2B Commerce Development & Salesforce Configuration:
  Developed the Cummins Filtration eCommerce site leveraging CloudCraze B2B Commerce, implementing Salesforce configurations such as workflows, process builders, validation rules, Apex triggers, and custom page layouts to meet business requirements.
• Data Migration & Integration:
  Executed comprehensive data migration tasks using Data Loader, ensuring seamless data transfer and integrity between systems while aligning with eCommerce platform requirements for efficient data management.
• Customization & Apex Development:
  Designed and implemented complex customizations, including the creation of duplicate rules, email templates, and Apex testing, to ensure platform stability and high-quality code delivery within Salesforce.

AT&T Inc is an American multinational telecommunications holding company headquartered at white acre Tower in Downtown Dallas, Texas

• Web Application Design & Maintenance:
  Designed and maintained four internal web applications for AT&T, including COST, WEBSTR, CMPM, and LSO, ensuring seamless functionality and performance through continuous updates and feature enhancements.
• Java Development & Framework Implementation:
  Developed and optimized Java classes using the Spring MVC framework, implementing annotation-based entity classes, and creating service and DAO interfaces with their respective implementation classes for efficient data handling.
• Defect Resolution & Project Development:
  Led the full project lifecycle, addressing defects, implementing new features, and enhancing the existing functionality of internal web applications, ensuring robust and scalable solutions aligned with business requirements.