
Quality services bringing internship experience in product technical complaints, batch genealogy, and defect code verification. Works with Veeva Vault and SWAT to investigate complaints, check recurrence, and maintain clear documentation. Supports product quality decisions through careful review of case details and structured follow-up. Took a CI project, automating an excel sheet for generating investigation summary.
Veeva Vault
MS office
English proficiency (spoken & written)
Deviation investigation
CAPA documentation
Product complaint handling
Batch genealogy review
Defect code verification
SOP compliance
Document control
Adverse event reporting
Audit readiness