Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sanghamitra Rout

Bhubaneswar

Summary

Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.

Overview

8
8
years of professional experience

Work History

Academic Coordinator

Aakash Educational Services Limited
Bhubaneswar
10.2020 - 03.2023
  • Managed faculty schedules across multiple batches, ensuring effective syllabus adherence and lecture coordination.
  • Led and mentored a team of five School Program Coordinators, ensuring consistent execution of academic programs across more than ten partner schools.
  • Communicated performance analytics insights to both students and parents for informed decision-making.
  • Enhanced student satisfaction by 92% through prompt resolution of academic queries and grievances.
  • Collaborated with admin teams for seamless classroom setup, resource allocation, and test logistics.
  • Adopted data-driven strategies, significantly boosting overall academic efficiency.

Client Relationship Manager

Eduweb Vision Pvt Ltd
Bhubaneswar
10.2017 - 09.2019
  • Managed relationships with 15+ institutional and corporate clients, increasing retention by 18%.
  • Created tailored engagement strategies, leading to a 12% upsell in contract renewals.
  • Coordinated with cross-functional teams to ensure timely delivery of services, and client satisfaction.
  • Conducted competitor benchmarking to enhance service offerings and competitive positioning.

Programme Coordinator

OMICS International
Hydrabad
11.2014 - 10.2015
  • • Managed logistics for three international conferences in Life and Environmental Sciences.
  • Handled abstract collection, registration, and invoicing—generating ₹4 million+ in event revenue.
  • Produced SEO-optimized scientific event content, and maintained a stakeholder database.
  • Liaised with universities, societies, and vendors for smooth event execution.
  • Liaised with universities, societies, and vendors for smooth event execution.
  • Produced SEO-optimized scientific event content; maintained stakeholder database.

Education

MBA - HR

BPUT University, Odisha
Odisha
04-2018

B.tech - Biotechnology

BPUT University,
ODISHA
03-2015

Skills

  • Data analytics
  • Team leadership
  • Process and operational optimization grievance management
  • Strategic communication
  • Client engagement
  • Performance reporting and analytics
  • student relations
  • Cross-functional collaboration
  • Faculty and stakeholder coordination
  • Academic program management
  • student relations

Languages

ODIYA
First Language
English
Proficient (C2)
C2
HINDI
Proficient (C2)
C2

Timeline

Academic Coordinator

Aakash Educational Services Limited
10.2020 - 03.2023

Client Relationship Manager

Eduweb Vision Pvt Ltd
10.2017 - 09.2019

Programme Coordinator

OMICS International
11.2014 - 10.2015

MBA - HR

BPUT University, Odisha

B.tech - Biotechnology

BPUT University,

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Sanghamitra Rout