Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Sanghamitra Roy

Porject Manager

Summary

Project Manager with 3+ years’ global experience in SaaS implementations across NA, EMEA & India. Proven expertise in stakeholder management, process automation, and cross-cultural collaboration, driving measurable results (invoice automation ↑ from 20% → 80%, dispute resolution ↑ from 10% → 75%). Published researcher in AI-driven sustainability, passionate about leveraging technology and leadership to solve business challenges.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Project Manager-1

Verloop.io
07.2025 - Current
  • Leading GenAI chatbot training for fintech clients, enhancing outreach programs.
  • Designed use cases & process flows; managing mPokket implementation to optimize customer engagement.

Consultant-1

HighRadius Technology
01.2025 - 06.2025
  • Led first India-based project with HCLTech, automating invoice uploads.
  • Achieved contract renewals by delivering measurable post-implementation impact.

Associate Consultant-II

HighRadius Technology
01.2024 - 12.2024
  • Improved automation rates (20% → 80% invoices, 10% → 75% disputes) for Campbell’s & Keurig Dr Pepper.
  • Managed UAT & hypercare for multinational clients (HireRight, McCain, VF Corp).

Associate Consultant 1

HighRadius Technology
12.2022 - 12.2023
  • Reduced DSO for clients (Nokia, L’Oreal, Muller) via SaaS product implementation.
  • Mentored interns, strengthening product adoption culture.

Intern

HighRadius Technology
05.2021 - 11.2022
  • Trained in Order-to-Cash & Claim Mgmt., supporting implementations (Motion Industries, Bosch).

Education

Bachelor Of Technology - Computer Science and Technology

Kalinga Institute of Technology
01.2022

Skills

  • Leadership & Stakeholder Management

  • Global Client Engagement

  • SaaS Implementation

  • Process Automation

  • Escalation Management

  • Data Analysis

  • Agile & Waterfall Methodologies

  • GenAI Chatbot Training

  • SQL

  • JIRA

  • Smartsheet

Accomplishments

  • Research published by Springer Nature on AI-driven farmland optimization for smart cities.
  • Delivered measurable efficiency improvements for Fortune 500 clients.
  • Recognized for cross-team collaboration and client success management.

Certification

Applied Machine Learning & Data Science – IIT Kanpur

Timeline

Project Manager-1

Verloop.io
07.2025 - Current

Consultant-1

HighRadius Technology
01.2025 - 06.2025

Associate Consultant-II

HighRadius Technology
01.2024 - 12.2024

Associate Consultant 1

HighRadius Technology
12.2022 - 12.2023

Intern

HighRadius Technology
05.2021 - 11.2022

Bachelor Of Technology - Computer Science and Technology

Kalinga Institute of Technology
Sanghamitra RoyPorject Manager