Sangharsh Khonde
Nagpur
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at McDonald's. Skilled in inventory management and problem-solving, I excel in high-speed service environments, consistently delivering quality beverage preparation. My expertise in POS systems and latte art underscores my ability to meet and exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Barista
United international food limited
Muscat
01.2022 - 12.2024
- Prepared beverages as per customers preferences ensuring complete satisfaction
- Balance high speed service without compromising on quality standard during peak hours
- Track inventory level regularly avoiding unnecessary wastage
- Maintains stock level to avoid any shortage or excesses
- Follow food safety and hygiene requirement to protect guest
Crew member+Barista
McDonald's
Nagpur
11.2019 - 11.2021
- Handle high volume calls and address customers enquiry and concern
- Offer friendly efficient customer service and handle challenging situation with ease
- Deliver high quality result within budget and time frame targets
Pizza maker
Pizzarati
Muscat
09.2018 - 08.2019
- Sterilised kitchen equipment plates and utensils to maintain clean environment
- Handle phone and online order to meet service targets
- Insure customer satisfaction by preparing Pizza according to specific orders
- Create dough from scratch using expert kneading technique and skills to ensure consistent production outputs
- Followed all health regulation strictly ensuring safe and handling at all time
- Uphold high food quality standard with close attention to detail in preparation task
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
Jubilant Food Limited
Dominos
Nagpur
05.2016 - 09.2017
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Hotel Management - Hotel Management
Institute of Indian Education
Nagpur07-2018
High School Diploma -
Kamla nehru collage
Nagpur, India01.2015
Skills
- Up-selling
- Form art
- POS systems
- Ordering procedures
- Food preparation
- Performance improvement
- Latte art
- Inventory management
- Beverage preparation
- High speed service
- Cash handling
- Problem solving
Aadhaar Number
MH4920160001954
Personal Information
- ID Number: R1790566
- Date of Birth: 12/18/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
English
Advanced
C1
Timeline
Barista
United international food limited
01.2022 - 12.2024
Crew member+Barista
McDonald's
11.2019 - 11.2021
Pizza maker
Pizzarati
09.2018 - 08.2019
Jubilant Food Limited
Dominos
05.2016 - 09.2017
Hotel Management - Hotel Management
Institute of Indian Education
High School Diploma -
Kamla nehru collage
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