Summary
Overview
Work History
Education
Skills
Aadhaar Number
Personal Information
Languages
Timeline
AccountManager
Sangharsh Khonde

Sangharsh Khonde

Nagpur

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at McDonald's. Skilled in inventory management and problem-solving, I excel in high-speed service environments, consistently delivering quality beverage preparation. My expertise in POS systems and latte art underscores my ability to meet and exceed employer expectations.

Overview

9
9
years of professional experience

Work History

Barista

United international food limited
Muscat
01.2022 - 12.2024
  • Prepared beverages as per customers preferences ensuring complete satisfaction
  • Balance high speed service without compromising on quality standard during peak hours
  • Track inventory level regularly avoiding unnecessary wastage
  • Maintains stock level to avoid any shortage or excesses
  • Follow food safety and hygiene requirement to protect guest

Crew member+Barista

McDonald's
Nagpur
11.2019 - 11.2021
  • Handle high volume calls and address customers enquiry and concern
  • Offer friendly efficient customer service and handle challenging situation with ease
  • Deliver high quality result within budget and time frame targets

Pizza maker

Pizzarati
Muscat
09.2018 - 08.2019
  • Sterilised kitchen equipment plates and utensils to maintain clean environment
  • Handle phone and online order to meet service targets
  • Insure customer satisfaction by preparing Pizza according to specific orders
  • Create dough from scratch using expert kneading technique and skills to ensure consistent production outputs
  • Followed all health regulation strictly ensuring safe and handling at all time
  • Uphold high food quality standard with close attention to detail in preparation task
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.

Jubilant Food Limited

Dominos
Nagpur
05.2016 - 09.2017
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

Hotel Management - Hotel Management

Institute of Indian Education
Nagpur
07-2018

High School Diploma -

Kamla nehru collage
Nagpur, India
01.2015

Skills

  • Up-selling
  • Form art
  • POS systems
  • Ordering procedures
  • Food preparation
  • Performance improvement
  • Latte art
  • Inventory management
  • Beverage preparation
  • High speed service
  • Cash handling
  • Problem solving

Aadhaar Number

MH4920160001954

Personal Information

  • ID Number: R1790566
  • Date of Birth: 12/18/96
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

English
Advanced
C1

Timeline

Barista

United international food limited
01.2022 - 12.2024

Crew member+Barista

McDonald's
11.2019 - 11.2021

Pizza maker

Pizzarati
09.2018 - 08.2019

Jubilant Food Limited

Dominos
05.2016 - 09.2017

Hotel Management - Hotel Management

Institute of Indian Education

High School Diploma -

Kamla nehru collage
Sangharsh Khonde