Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Work Availability
Additional Information
Quote
Timeline
CustomerServiceRepresentative

Sangita Deka

Senior Associate
Gurgaon,Haryana

Summary

Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the organization.

Overview

1
1
Language
14
14
years of post-secondary education
5
5
years of professional experience

Work History

Senior Associate in Revenue Management

Zomato Private Limited
Gurgaon, Haryana
10.2017 - Current
  • Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
  • Work to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Develop team communications and information for meetings.
  • Check vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Ensuring payments are processed on time to various merchants PAN India,keeping a particular TAT in mind so as to deliver great merchant experience.
  • Sending and preparing reports to merchants regarding their payments like Statement of Account, Invoices, TDS.
  • Handling the Payments for the country Lebanon which includes Online delivery,Gold and Contacltess Dining of Zomato

Associate

Go Ibibo
Gurgaon, Haryana
12.2015 - 07.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handling client and customer escalations on phone and e-mails.
  • Conveying the client requirements to the team with regards to the process.
  • Ensures that all the request ,queries and complaint of customer are responded in a timely and professional manner
  • Monitoring overall functioning of processes ,identifying improvement areas and implementing adequate measures to maximize overall customer experiences

Education

Bachelor of Commerce - Business Management

Darrang College
Tezpur
06.2010 - 07.2013

No Degree - 12th

Darrang College
Tezpur
06.2008 - 05.2010

No Degree - High School

Moonlit High School
Tezpur
01.1999 - 05.2008

Skills

Self-motivated professional

undefined

Interests

Painting,cooking, Poetry

Accomplishments

  • Participated in various cultural activities, singing competitions,sports and drama in school and College.
  • Participated in North East beauty pageant at the District level dated 29th September 2012.
  • Participated in various Art exhibitions and competitions at the District level
  • Participated in various cultural programmes while working in the previous organization Go Ibibo and also won 1st prize in Painting competition organized on Republic Day, 2017.
  • Awarded Top performer of the Month in the Month of May 2020 for the Revenue Management Team.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Additional Information

Personal Details:

Date of Birth- 25th May 1991

Gender - Female

Nationality- Indian

Father's Name- Baliram Deka

Permanent Address- Nepali Patty Bamungaon Tezpur Assam

DECLARATION

I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.

Name- Sangita Deka

Place- Gurgaon

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Senior Associate in Revenue Management

Zomato Private Limited
10.2017 - Current

Associate

Go Ibibo
12.2015 - 07.2017

Bachelor of Commerce - Business Management

Darrang College
06.2010 - 07.2013

No Degree - 12th

Darrang College
06.2008 - 05.2010

No Degree - High School

Moonlit High School
01.1999 - 05.2008

Similar Profiles

CREATE PROFILE
Sangita DekaSenior Associate