Summary
Overview
Work History
Education
Skills
Timeline
Generic

SANGITA KUMARI

Gurgaon

Summary

Dedicated and results-oriented professional with a strong track record in effectively gathering property requirements from prospective clients through skillful phone communication. Adept at serving as a liaison between clients and sales teams, streamlining the process of sharing client preferences and needs. Known for contributing to enhanced customer satisfaction by providing personalized and prompt interactions. Possesses valuable skills in content moderation, customer engagement, and effective communication. Aspiring to leverage my expertise in content moderation, customer engagement, and effective communication to further excel in a dynamic professional environment. Striving to continuously enhance my skills and knowledge to take on more significant responsibilities and contribute to the growth and success of the organization. With a commitment to excellence, I aim to establish myself as a respected and influential figure in the field while consistently delivering exceptional value to clients and stakeholders.

Overview

5
5
years of professional experience

Work History

Content Modulator

Cognizant
Gurgaon
05.2020 - Current
  • Efficiently review and moderate user-generated content on the Twitter platform, ensuring adherence to community guidelines
  • Collaborate across teams to identify and address content-related issues promptly
  • Provide valuable feedback to enhance content quality and user experience

Lead Associate

Propertywala.com
Noida
04.2019 - 09.2020
  • Worked as a Lead Associate at Propertywala.com in the chat and voice processes.
  • Managed client interactions, addressing inquiries and providing solutions to enhance customer experience.
  • Supported the team in delivering high-quality service and ensuring customer satisfaction.

Education

MBA - Distance -

NMIMS
Remote
09.2024

B.Com -

Vioba Bhave University
Sindri, Jharkhand
05.2014

12th -

Saraswati Vidya Mandir
Sindri, Jharkhand
03.2011

10th -

Saraswati Vidya Mandir
Sindri, Jharkhand
03.2009

Skills

  • Adaptability
  • Computer Skills
  • Microsoft Office
  • Word Processing
  • Ability to Multitask

Timeline

Content Modulator

Cognizant
05.2020 - Current

Lead Associate

Propertywala.com
04.2019 - 09.2020

MBA - Distance -

NMIMS

B.Com -

Vioba Bhave University

12th -

Saraswati Vidya Mandir

10th -

Saraswati Vidya Mandir
SANGITA KUMARI