SANGITA SARKAR

Currently spearheading global sales for Legistify's cutting-edge Contract Lifecycle Management (CLM), Matter Management and Intellectual Property Rights (IPR) Management software solutions.
🔹 Geographical focus: Middle East & Southeast Asia, driving revenue growth through strategic sales initiatives.

Key Responsibilities:

• Manage end-to-end sales cycle, from prospecting to closing deals, ensuring client satisfaction.
• Lead and mentor a high-performing sales team, fostering a collaborative and results-driven environment.
• Evaluate and attend industry conferences to foster client relationships and stay abreast of market trends.
• Conduct impactful in-house webinars, showcasing software capabilities and driving lead generation.
• Collaborate with cross-functional teams, to expand market reach and optimize strategies.
• Assess, select, and implement sales software tools for enhanced efficiency and data-driven decision-making.
  

• Heading the global sales for B2B SaaS Legal-Tech software for MikeLegal
• Helping the company to expand in Middle East, UK, USA and EMEA market
• Responsibilities: Selling B2B SaaS Legal Tech Software to International clients, focusing on Middle
• East region
• Source new sales opportunities through inbound leads, email marketing, Apollo.io
• LinkedIn, Snov and conferences and generate demos
• Managing email marketing and follow ups through Power Automation and various tools
• Conducting market research, market mapping, implementing strategies to get maximum no of data and prospects
• Providing Demos to CXO level employees
• Build new relationships to grow business and help in company expansion
• Managing all data in CRM i.e
• Zoho and preparing reports as required
• Managing sales operations till the deal is close
• Evaluate and implement different softwares and services for sales team.

• Being a part of B2B Legal Tech Startup’s Businesses Development Team, I am responsible for developing new leads for the Middle East, communicating with customers, understanding their needs and ensuring smooth sales process
• Responsibilities: Prospecting, generating, qualifying, following up on leads, and generate appointments
• Source new sales opportunities through inbound leads, outbound cold calls, email marketing, WhatsApp Marketing, LinkedIn, ZoomInfo and conferences
• Managing lead generation process and inside sales activities
• Constantly brainstorming on creating more sales opportunities and adding channel partners
• Research Individual Lawyers, Chambers, Law firms and Corporates and reach out to key players/ decision makers to pitch them Legal Tech Softwares i.e
• Litigation
• Management, Contract Lifecycle Management, Compliance Management , IP
• Management, Notice Management, Practice Management
• Mange the prospect database, analyze the verified/ active contacts
• Maintaining leads, prospects and opportunities in CRM, i.e Pipedrive
• Email marketing through different channels
• Understand customer need and requirements and providing them relevant product demos
• Effectively manage a large pipeline
• Train sales team in different aspects
• Communicate with Tech team in terms of customer specific requirements and feedback for the product improvement
• Calculate ROI for all sales tools.

• Solid experience in leading an effective team for providing targeted B2B sales leads (decision makers) across industry, having business in Australia, New Zealand, United
• Kingdom, United States of America, Middle East for clients
• Responsibilities: Communicating with clients directly for their requirements, budget and time
• Leading a team of 8-9 Lead Researcher strategically, to make sure projects are completing successfully
• Managing team member’s continuous development, attendance, salary, incentives and other tasks related to people management
• Make sure their KPIs are met on daily, weekly and monthly basis
• Quality Analysis of the data to make sure, client’s requirements are met
• Sending marketing email through different email marketing softwares to make sure email ids are active
• Preparing different Salesforce reports as per requirements
• Being a part of Management Team, had to plan training materials for new joiners, process improvement and organizational change.

• Demonstrated aptitude and appetite for managing customer queries and providing them technical support if there is any issue with the McAfee software
• Responsibilities: Handling calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for McAfee customers of USA
• Selling Microsoft Products to customers
• Facilitate or escalate customer issues and complaints to different teams
• Grow customer engagement by resolving their complaints and managing subscriptions
• Troubleshooting issues, helping with installation controlling remotely.

• Experience in non voice email and chat process with proven track record of excellent written communication skills, providing outstanding customer service to USA Uber
• Partners
• Responsibilities: Resolve customer queries regarding payment, profile, promotions, document verification, basic app troubleshooting and complaints through email and chat support to USA customers
• Meet the set target on daily and monthly, maintaining the quality.

• Documentation of Endangered Languages of India under SPPEL Project of Ministry of
• Human Resource Development
• Responsibilities: Interviewing speech community as per questionnaire
• Audio and video recording of the data and analyzing it
• Making trilingual dictionary
• Admin operations, Travel Management for team
• Communicate for media release and publications.