
Dynamic Project Manager with a proven track record at Kaiser Permanente, driving enterprise release planning and enhancing system security. Expert in Agile methodologies and stakeholder management, successfully coordinating 25+ monthly deployments and achieving 100% compliance in Change Management. Adapt at leveraging DevOps tools to optimize operational efficiency and deliver impactful results.
· Lead enterprise release planning and execution across 50+ application teams supporting business-critical healthcare platforms.
· Managed project schedules, dependencies, risks, and change approvals, ensuring clear stakeholder communication and timely project delivery.
· Coordinate 25+ monthly production deployments, ensuring successful implementation with minimal downtime.
· Facilitated implementation bridges and provided executive status reports for senior leadership, promoting informed decision-making.
· Led server security vulnerability remediation and enterprise patch management initiatives, enhancing system security and compliance.
Ensure 100% compliance with enterprise Change and Release Management governance.
Orchestrated infrastructure modernization and customer migration strategies, resulting in $1.5m in increased revenue.
Directed management of production environments supporting 1000+ Linux and Windows servers.
Enhanced operational efficiency by decreasing manual deployment effort by 30% through Ansible and shell scripting.
Directed deployment planning activities, ensuring successful implementation validation and consistent production support.
Partnered with development infrastructure, database security, and network teams to execute complex projects.
prepared executive dashboards, project reports, RAID logs, and customer communications.
Managed user permissions, accounts, and access levels to uphold security compliance. Executed ServiceNow responsibilities, including incident and change management, to streamline ticket resolution. Conducted root cause analysis to facilitate timely resolution of incident tickets. Processed service requests for system access, software installation, and configuration changes. Generated reports to track SLA performance and identify trends for continuous improvement.
Led project timelines, ensuring alignment with client expectations and organizational goals.
Coordinated cross-functional teams to facilitate effective communication and resource allocation.
Developed and maintained project documentation, enhancing accessibility and compliance standards.
Project management
Release management
DevOps: CI/CD, Ansible, Shell Scripting, Git/GitHub, Jenkins,Terraform
Infrastructure Management
Databases: Structured Query Language,MySQL
Technologies: REST APIs, Microservices, SSL,Customer relationship management,SSO