Sangram Satapathy

Outlined key duties and tasks for the role.

RHOSP Upgrades

· Upgraded RHOSP 16.1.6 to 16.2.5 and 16.2.5 to 17.1.2 across Cloud clusters without downtime.

· Performed minor upgrade from RHOSP 17.1.x to 17.1.y in production environments with zero downtime.

Private Cloud Deployments

· Implemented multiple RHOSP 16.x and 17.x platforms on DL 380 Gen10 and BL 460c G10 bare metal nodes.

• Designed and deployed Ceph storage clusters using HDD, SSD, and NVMe disks.

• Configured and managed OpenStack services such as Keystone, Glance, Nova, Neutron, Horizon, Cinder, and Swift.

• Performed manual testing, applied patches, and handed over setups to clients.

Scaling and Future Planning

• Planned for scaling physical compute and storage resources across multiple data centers.

• Added compute nodes to existing OpenStack clouds and configured Load Balancer as a Service (LBaaS).

Support and Mentorship

• Provided on-call support during Sev1/2 issues and mentored a team of 10 junior cloud engineers.

• Created SOPs for team reference and ensured SLA compliance for infrastructure-related issues.

Managed a variety of major responsibilities related to the administration and maintenance of cloud services.

Administer Red Hat OpenStack Platform (RHOSP) to maintain highly available enterprise cloud services.

Execute Multiple Major & Minor RHOSP upgrade activities, including planning, validation, implementation, and post-upgrade health checks.

Participated in TripleO-based Undercloud and Overcloud deployment and upgrade activities.

Troubleshoot Nova compute services, VM provisioning issues, scheduler failures, and compute node problems.

Resolve Cinder volume provisioning, attachment, and backend storage issues.

Support Glance image management, uploads, and image-related troubleshooting.

Troubleshoot Horizon Dashboard authentication and accessibility issues.

Perform compute live migration and compute evacuation during planned maintenance.

Manage Availability Zones and support compute node onboarding and decommissioning.

Performed SSL Certificate Renewal Activity Across the JAWS Clouds Environment.

Administer OpenShift 4.10 production clusters using the oc CLI.

Manage Kubernetes workloads using kubectl, including namespaces, deployments, pods, and storage resources.

Administer Red Hat Ceph Storage clusters (Pacific and Reef), with previous experience on Nautilus and Octopus.

Monitor Ceph cluster health, OSD lifecycle, MON quorum, and PG recovery.

Troubleshoot OVN networking issues affecting tenant connectivity.

Investigate Pacemaker and RabbitMQ issues impacting controller services.

Execute enterprise Ansible playbooks for operational automation and develop simple playbooks where appropriate.

Perform infrastructure health checks before and after production changes.

Participate in 24×7 production support, incident resolution, and Root Cause Analysis (RCA).

Coordinate with Red Hat support engineers during complex production issues.

Develop SOPs and mentor junior cloud engineers.

• Managed Microsoft Azure cloud infrastructure across Development, Testing, UAT, and Production environments to enhance operational efficiency.
• Provisioned and administered Azure Virtual Machines (Windows & Linux) based on project requirements.
• Supported application deployments on Azure Virtual Machines and IIS servers, ensuring seamless integration and performance.
• Monitored Azure infrastructure availability and system performance to optimize resource utilization and maintain high application uptime.
• Configured and managed Azure Virtual Networks (VNet), subnets, Network Security Groups (NSGs), and public/private IP configurations.
• Performed Azure resource provisioning, monitoring, and lifecycle management using the Azure Management Portal.
• Managed Azure Storage Accounts, Blob Storage, Managed Disks, and storage performance monitoring.
• Performed operating system administration for Windows Server and Linux virtual machines, including patching, user management, and troubleshooting.

• Administered VMware ESXi and Microsoft Hyper-V environments.
• Managed Active Directory, DNS, DHCP, WSUS, File & Print Services.
• Performed server hardening, patching, and infrastructure support.
• Configuring & Managing virtualization Hosts, Networking, VHDs & Storage resources.
• Configured WSUS for efficient management and deployment of updates to client servers.
• Set up RAID levels, managed ILO settings, and enforced server hardening measures to enhance security.
• Executed security hardening processes for servers to ensure compliance with BA and VA standards.