Sanhita Bhattacharya
Business Analyst
Bangalore,Karnataka
Summary
Strategic and results-driven Business Analyst with 12+ Years of broad-based experience in business operations, account management, client relations, and a new business development. Recognized as a visionary and creative thinker with a strong analytical skills adept as a conceptualizing solutions that align advanced analytics with business strategy to meet business objectives within acceptable levels of risk. Equipped with excellent communication skills, problem solving and possesses a strong leadership with a commendable record of accomplishment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Center Manager
Networkers Home
Bangalore
09.2021 - 01.2023
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed business plans, determine Key performance indicator (KPI) and coordinate measurement results.
- Analyst qualitative and quantitative data to uncover competition and industry information to drive business revenue.
- Gathering information, analyzed new product and services and allocated different data to launch new products.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Trained and guided team members to maintain high productivity and performance metrics.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow by 8%.
- Prepared annual budgets with controls to prevent overages.
Consultant Instructional Designer
Sound of Sun
Bangalore
04.2021 - 12.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked on story board development.
- Hands on experience on Articulate 360/ Rise 360.
Product Manager
Terumo Penpol Pvt Ltd
Chennai
01.2014 - 03.2020
- Prioritized roadmap in order to achieve product goals and metrics by 12%.
- Compiled product, market and customer data to generate informed sales and 23 % profit projections.
- Boosted customer base penetration 20% by devising creative promotional approaches.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Coordinated project planning and execution with team members and team leads.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Collaborated with sales, service and support teams to launch products on time and within budget.
- Defined and analyzed metrics to measure product performance.
- Training module preparation for Sales Team & delivering training to all layers of team including people managers.
- Conducted leadership training successfully for 15 budding managers to accelerate their leadership journey.
Assistant Professor
Bengal School of Technology
Kolkata
01.2008 - 12.2012
- Used 4 varieties of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Shifted between informal and formal methods of teaching to create multi- layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Conducted 12 research project.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Mentored students and communicated internship and employment opportunities.
- Applied innovative teaching methods to encourage student learning objectives.
Education
PG Diploma - Instructional Designing Symbiosis
Symbiosis Centre For Distance Learning
Pune05.2022
Post Graduate Diploma - Training And Development
Indian Academy of Training And Development
Chennai11.2020
Master of Pharmacy - Pharmaceutics
Biju Patnaik University of Technology
Odisha07.2008
Skills
- Business Requirements
- Project Management
- Product Management
- External Market Data Tracking
- Data- Driven Decision Making and Analysis
- Strong Interpersonal Communication
- Strategic and Interpersonal Communication
- Sales proficiency
- Business Knowledge
- Collaboration and decision making
- Microsoft Office Suite
- Process Optimization
- Analytical Tool Implementation
- Strategic planning
- Data analysis
- Business process mapping
- Customer targeting
- Negotiation
- Marketing research
- Operations management
Certification
- Certified Instructional Designer, Symbiosis Center of Distance Learning - 2021-2022.
- Project Management, Google - 2022
- Learning and Development Methodology- Udemy - 2022
- Workshop on Business Analysis - BACentric -2022
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Bilingual or Proficient (C2)
Timeline
Center Manager
Networkers Home
09.2021 - 01.2023
Consultant Instructional Designer
Sound of Sun
04.2021 - 12.2021
Product Manager
Terumo Penpol Pvt Ltd
01.2014 - 03.2020
Assistant Professor
Bengal School of Technology
01.2008 - 12.2012
PG Diploma - Instructional Designing Symbiosis
Symbiosis Centre For Distance Learning
Post Graduate Diploma - Training And Development
Indian Academy of Training And Development
Master of Pharmacy - Pharmaceutics
Biju Patnaik University of Technology