Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Sani Mallick

Business Assurance Analyst
Kolkata
Sani Mallick

Summary

As assurance professional with commitment to excellence and precision, consistently deliver thorough and accurate analyses that drive continuous improvement. Known for fostering effective team collaboration and adapting to changing project requirements. Skilled in risk assessment and quality control, Contract Management , Account and Finance in R2R, P2P and O2C , and Also having project management skills deliver cost savings of 10-15 % of high yielding revenue contracts and done Process Improvement Projects with Automation and saved

Overview

14
years of professional experience
1
Certification

Work History

British Telecom

BUSINESS ASSURANCE ANALYST
03.2022 - Current

Job overview

  • Evaluated financial contracts to monitor revenue and cost metrics
  • Analyzed billing, costs, and revenue in accordance with contract terms
  • Delivered accurate financial forecasts through rigorous analysis of historical trends, market conditions, and competitor data.
  • Developed detailed Contract Governance and Financial Analysis reports for management and stakeholders.

British Telecom

FINANCE PROFESSIONAL
01.2017 - 04.2022

Job overview

  • Executed bank reconciliations, managed accounts payable/receivable, invoiced and billed clients.
  • Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
  • Expedited month-end closing procedures by streamlining reconciliation processes and improving collaboration between finance teams.

British Telecom

SME, CUSTOMER BILLING, COMPLAINTS AND ESCALATIONS
01.2016 - 12.2017

Job overview

  • Dealing customer Queries, providing feedback and update on customer orders, handling delays.
  • Resolved complex customer complaints by thoroughly investigating issues and implementing effective solutions.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Wipro

TROUBLESHOOTING EXPERT FOR HP LAPTOPS (USA)
01.2015 - 12.2016

Job overview

  • Resolved operational concerns via phone, email, live chat and web teleconference
  • Maximized sales opportunities through cross-selling HP cartridges and warranty services

HAPPY TO HELP SERVICES PVT. LTD

TEAM LEAD
01.2011 - 12.2015

Job overview

  • Led a team of 8 members to drive sales lead generation, allocate targets, and monitor monthly performance.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed a high-performing sales team, consistently achieving or surpassing quarterly sales targets.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Education

Commercial & Contract Management Profesisonal
Kolkata

Contract Mangement
10-2023

Calcutta University
Kolkata

B.COM( Finance Hons)
09.2013

Skills

  • Stakeholder management
  • Advanced Excel
  • Complaint resolution
  • Contract management
  • Accounting and finance reporting
  • Project management Knowledge
  • Microsoft VISIO
  • Business intelligence tools
  • Revenue management
  • Risk management
  • Product management
  • Team leadership
  • Power BI Knowledge
  • Cost-benefit analysis

Accomplishments

  • Received rewards for project completion for Automation of GL posting and invoice reconciliation.
  • Rewards for best performer for Audit and compliance activities for KPMG.
  • Appreciation from stakeholders for project completion before deadline and with accuracy.
  • Worked on P&G, Nestle, Volkswagen, Unilever, Rolls-Royce, and some high revenue yielding Contracts and managed them successfully and received appreciation from the Stakeholders for Analysis.
  • Led corporate CSR team and participated in social activities like pet care, relief funds and charity donations, Eat for Cause activity to raise funds.

Certification

  • Commercial and Contract Management Programme [CCMP] [2023 May]
  • VBA Excel + Ignite [ BT] [2024 March]
  • [Fundamentals of Project Management] ( LinkedIn Learning )
  • Agile and Scrum Master ( LinkedIn Learning)

Timeline

BUSINESS ASSURANCE ANALYST

British Telecom
03.2022 - Current

FINANCE PROFESSIONAL

British Telecom
01.2017 - 04.2022

SME, CUSTOMER BILLING, COMPLAINTS AND ESCALATIONS

British Telecom
01.2016 - 12.2017

TROUBLESHOOTING EXPERT FOR HP LAPTOPS (USA)

Wipro
01.2015 - 12.2016

TEAM LEAD

HAPPY TO HELP SERVICES PVT. LTD
01.2011 - 12.2015

Commercial & Contract Management Profesisonal

Contract Mangement

Calcutta University

B.COM( Finance Hons)
Sani MallickBusiness Assurance Analyst