Senior Project Manager in bridging gaps between business and technology. Transitioned from Software Developer to IT Project Manager, tracking program and project RAID (Risks, Actions, Issues and Decision). Managed a 5-member cross-functional (product, engineering, support) team and coordinated with six business partners toward the product launches in healthcare, finance, and tech sectors. Steered IT operations for government and financial projects leading to significant reduction of IT costs by 30% and improved system uptime by 99.7%.
Project Management