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Bilingual professional with over 5 years of experience in the insurance industry, now transitioning into the tech field with a strong foundation in cybersecurity, networking, and hands-on PC troubleshooting. Holds an Associate of Science in Cybersecurity and is actively pursuing the CCNA+ certification. Passionate about protecting digital environments and leveraging communication strengths, business operations experience, and technical aptitude in an entry-level IT or cybersecurity role.

Reliable business professional with experience in project management and process improvement. Proven track record of successfully streamlining business operations. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic IT professional with a proven track record at CyberQ Group, adept in Microsoft 365 Administration and showcasing exceptional problem-solving skills. Excelled in enhancing system efficiencies and reducing downtimes, demonstrating a strong blend of technical expertise and collaboration. Achieved significant improvements in IT support and compliance, leveraging ITIL knowledge and a results-driven approach.

Results-driven IT Support and Endpoint Management professional with 7+ years of experience supporting enterprise environments. Expertise in device lifecycle management, MDM/MAM solutions (Intune, JAMF), SCCM, Active Directory, and ServiceNow. Proven track record of meeting SLA/KPI targets, driving operational efficiency, and delivering high-quality end-user support across Windows, Mac OS, and mobile platforms. Strong communicator with leadership experience in onboarding, knowledge transfer, and floor operations.
Experienced with analyzing and interpreting complex data to identify operational inefficiencies. Utilizes data-driven strategies to streamline processes and improve productivity. Knowledge of process optimization and data analysis to support strategic decision-making.

SANJAI T

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Operations Intern

Operations Intern

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12th Standard - Commerce

Bachelor of Computer Applications - Artificial Intelligence

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Operations Intern

Operations Intern

12th Standard - Commerce

Bachelor of Computer Applications - Artificial Intelligence

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