Sanjam Singh
Gurugram
Summary
Dynamic Product Manager at OYO, driving revenue growth and user satisfaction through data analytics and leadership. Launched innovative tools, boosting annual revenue and market expansion. Skilled in product strategy, agile development, and team building.
Overview
8
8
years of professional experience
Work History
Product Manager
OYO Hotel & Homes Pvt Ltd
11.2019 - Current
- Led a team of 6 to improve products, including OYO OS (PMS) for international markets, reducing tech issues by 34%.
- Developed PowerstationAI, a revenue management product for non-OYO properties, adding $254K in annual revenue.
- Launched Oravel (OYO as an OTA), increasing market reach by 5.25% and attracting 120+ new supply partners.
- Managed CLC Lodging integration, generating $80K in B2B revenue within the first year.
- Introduced ID Scanner & Self Check-In, speeding up check-ins by 37% and boosting income by $122.2K.
- Implemented features like Convenience Fees, Prime Fees, and OYO Wizard, improving CM by 2.4% and increasing ancillary revenue by $190K annually.
- Led market research and crafted a product roadmap with 10+ major enhancements, increasing PMS adoption by 24% across 50+ properties.
- Executed SEO strategy for Belvilla, implementing an independent website and OTA presence, improving organic visibility and driving 22% more direct bookings.
- Developed and optimized the OYO Patron Landing Page, targeting hotel owners with 20+ relevant keywords and PPC campaigns, boosting lead generation by 18%.
- Optimized landing pages for Bulk & Corporate Bookings, using SEO and performance marketing to increase traffic by 27% and conversions by 15%.
- Published SEO-optimized content and ran retargeting campaigns for the Chargeback Prevention Feature (OYO USA), improving the chargeback win rate by 19%.
Product Associate
Think and Learn Pvt. Ltd (Byjus)
07.2018 - 08.2019
- Coordinated with the senior PM to plan tasks, develop user stories, and assist in creating the roadmap for 3 products, including the Byju's Kids Learning Kit
- Identified potential markets with economic and commercial surveys and helped launch in 8 cities
- Guided development team to solve issues, meet deadlines and improve products using data and feedback leading to 15% increase in user satisfaction
Assistant Manager - Strategy
Reliance Jio
09.2017 - 06.2018
- Analyzed operational weaknesses and implemented strategies to enhance the performance of 3 Jio centers
- Led a team of 15 Jio Point members, driving a 13% increase in Jio Phone sales through strategy
- Resolved technical escalations at the Jio Center, maintaining an RTAT of under 3 hours
Education
B.Tech - Electronics & Communication
Kurukshetra University
08.2017
XII Non Medical - ICSE
St Thomas School
03.2013
Skills
- Data Analytics
- Product Strategy
- Product lifecycle management (PLM)
- Jira
- A/B Testing
- Design Thinking
- Agile Development
- Problem-Solving
- B2B & B2C Products
Accomplishments
- Received Consolation Prize for Generative AI project in OYO Hackathon.
- Awarded National level first prize in Clash of Titans competition.
- Secured second prize in Big Bash Country League from OYO's Chief operating officer.
- Honored with OYO Culture award for the best annual performance in the Udaan competition.
Hobbies and Interests
- Travel
- Fitness
- Basketball
- Trekking
Timeline
Product Manager
OYO Hotel & Homes Pvt Ltd
11.2019 - Current
Product Associate
Think and Learn Pvt. Ltd (Byjus)
07.2018 - 08.2019
Assistant Manager - Strategy
Reliance Jio
09.2017 - 06.2018
XII Non Medical - ICSE
St Thomas School
B.Tech - Electronics & Communication
Kurukshetra University
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