Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Work Availability
Work Preference
Accomplishments
Timeline
Generic
Open To Work

Sanjana

Bangalore

Summary

BCA graduate with experience in corporate travel management and customer service. Skilled in Amadeus, Sabre, ticketing, reservations, and client support. Experienced in handling domestic and international travel bookings while ensuring excellent customer service. Strong communication, problem-solving, and coordination skills, seeking opportunities in Travel Operations, Customer Support, Administration, or related roles.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Travel Consultant

BCD Travel India Pvt. Ltd
Bangalore
06.2023 - 08.2024
  • Managed end-to-end corporate travel bookings including flights, hotels, and ground transportation
  • Used GDS tools (Amadeus, Sabre, AgentSource) for ticketing, reissuance, and cancellations
  • Handled domestic and international itineraries in line with client travel policies
  • Coordinated with airlines, hotels, and vendors to ensure smooth travel arrangements
  • Provided timely support to clients and resolved travel-related issues efficiently
  • Successfully handled corporate travel bookings for domestic and international clients.
  • Managed multiple travel requests while meeting strict deadlines.

Associate

Cinepolis India Pvt. Ltd
Bangalore
12.2022 - 04.2023
  • Delivered excellent customer service by assisting guests with ticketing, seating, and inquiries
  • Handled cash and card transactions accurately at billing counters
  • Maintained high customer satisfaction through timely issue resolution.
  • Resolved customer complaints politely and professionally
  • Maintained service quality during peak hours and high-footfall periods

Education

BCA -

The National College
Bangalore
01-2026

PUC - undefined

Carmel Pre-University College
Bangalore
01-2020

SSLC - undefined

Carmel High School
Bangalore
01-2017

Skills

  • Customer Service & Client Relationship Management
  • Verbal & Written Communication
  • Corporate Travel Coordination
  • GDS Tools: Amadeus, Sabre, AgentSource
  • Ticketing & Reservations
  • Time & Stress Management
  • Attention to Detail
  • Teamwork & Adaptability
  • Flexibility

Certification

  • Design Fundamentals with AI – Adobe (Coursera), September 2025
  • Learned AI-assisted design principles, creative workflows, and design fundamentals.

LANGUAGES

English
Kannada
Hindi

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridRemote

Accomplishments

  • Has been the top booking agent at BCD Travel since 2023-2024 due to exceptional service and customer relationship building skills.

Timeline

Travel Consultant

BCD Travel India Pvt. Ltd
06.2023 - 08.2024

Associate

Cinepolis India Pvt. Ltd
12.2022 - 04.2023

PUC - undefined

Carmel Pre-University College

SSLC - undefined

Carmel High School

BCA -

The National College
Sanjana