Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Sanjana Chandrakant

Sanjana Chandrakant

Bengaluru

Summary

Results-oriented professional with a proven ability to deliver high-impact solutions in dynamic environments. Strong analytical and creative problem-solving skills drive exceptional customer service and satisfaction. Demonstrated success in fostering relationships and enhancing team performance to achieve organizational goals. Committed to continuous learning and adapting to new challenges for sustained growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Real Estate Consultant – Luxury Sales & Advisory

Saturn Realcon Pvt. Ltd.
Bengaluru
06.2022 - Current
  • Gained valuable insights into the luxury real estate sector, working directly with top real estate developers and high-net-worth individuals.
  • Built meaningful relationships with clients and industry stakeholders, delivering personalized presentations and property tours of high-end properties in North Bangalore.
  • Closed a high-value deal and secured expressions of interest (EOIs) from multiple clients for a prominent plotted development project.
  • Advised clients on luxury real estate investments, trends, and opportunities, ensuring a high standard of service aligned with the brand's bespoke approach.
  • Supported coordination and execution of sales processes, improving understanding of the industry landscape and client expectations.
  • This role served as a foundation to explore and understand the nuances of luxury real estate consulting and client relationship building.

Region Head

Rurash Financials
Bengaluru
04.2023 - 08.2023
  • Worked closely with leadership team to support the development of corporate strategies, AUM growth.
  • Enhanced targeted investor base, sold various investment products, in line with customer’s investment goals, responsible for both individual as well as region’s targets.
  • Built good relations with key customers, B2B partnerships, helped the sales team in all clients’ acquisition, on boarding, service and operations, recruited investment sales and support services team.
  • Regularly trained and coached the team members on their product knowledge, selling skills and customer handling skills; shared industry insights, ensured team members are motivated, developed and well supported.
  • Managed the lead bank generated through various marketing campaigns effectively, maximized conversions and minimized time lags, actively, ensured all client enquiries and concerns are resolved most speedily to ensure customer success and business excellence.
  • Had an active oversight to ensure business complies with internal policies as well as external regulations. Worked towards making the internal workflow processes more streamlined to ensure business related information well managed and transparent.

Vice President

EQUENTIS - Research & Ranking
Bengaluru
09.2019 - 03.2023
  • Established full scale strategy and operations for the Pre IPO (unlisted shares) business unit, from lead management to recruitment, training, developed sales, marketing, customer service strategies and plans leading to more than 45 Cr in sales in 11 months.
  • Coordinated with various functional departments effectively, to remove bottlenecks, improve communication and risk management, coached the team to success by adhering to process, compliance norms, enhanced customer experience, retention rate by more than 90% in the Pre IPO space leading to more than 1/3rd of revenue generation through repeat sales and 2/3rd revenues from new client sales.
  • Highest revenue generator in the most exclusive PMS offering by the company with more than 30 cr. in AUA, over 40 lakhs in advisory fee in 10 months servicing HNI and ultra HNI clients.
  • Led the award winning team that consistently maximized on premium membership sales and won the same for three consecutive months, generated one of the biggest deal done in the unlisted business space individually.
  • Built a system to manage the sales funnel that efficiently monitored the sales wealth counsellor’s performance, incentives and achievements in the unlisted stocks space.
  • Managed budgets, revenue forecast, performance for both the business units’ simultaneously, created reports for business visibility on all sales metrics every fortnight.
  • Built excellent relationships with clients, deftly handled customer escalations, anchored the 1st ever and most exclusive PMS event for HNI, ultra HNI clients, conducted entertaining events for employees to have fun whilst at work, and drove a culture of continuous improvement for growth.
  • Promoted from Associate Vice President’s role to Vice President within 6 months, successfully managed two of the most Premium wealth management business units simultaneously focussing on the equity market.

Independent Distributor

Enagic India - Kangen Water Pvt. Ltd.
03.2017 - 08.2019
  • Generating leads, presentations & demos, nurturing prospects, opportunities to close of sale.
  • Manage ordering and distribution of various Japanese medical devices, parts, accessories.

Client Servicing Manager

Procam International
Mumbai
11.2015 - 06.2016
  • Enhanced runner & VIP experience across India at Airtel Delhi Half Marathon 2015, Tata Steel Kolkata 25K 2015, Standard Chartered Mumbai Marathon 2016, TCS world 10K, Bengaluru 2016 through meticulous planning, design and execution of marquee with presence of over 800+ VIP guests across in every sporting property across India.
  • Increased brands awareness and presence in distance running events, created presentations, black books, partner updates; executed all aspects of marketing communication collaterals, materials for adding value to clients through innovative ideas, concepts, quotations, business proposals.
  • Coordinated with clients regarding in house developments & initiatives, day to day management of customer accounts, built good working relations with 3 key sponsors ensuring client retention, development and satisfaction through quality, prompt delivery of event reports, issue(s) resolution.
  • Brand strategy planning, execution for ready to drink electrolyte brand of a leading American multinational consumer goods manufacturing company, assisted in programming of India's no.1 Radio station and value added services for Japanese multinational sports goods manufacturer, generation of new leads and prospects.

Executive - New Initiatives

1-Enterprise
Bengaluru
02.2015 - 10.2015
  • Responsible for implementing development concepts as envisaged by executive management.
  • Introduced an effective cloud based project management tool for successful planning and execution.
  • Conceptualized and designed business process for sales, marketing & implemented CRM tool.
  • Created standard operating procedures (SOP), solution presentations, promotional newsletters, documents & meeting minutes (MoM) for coordinating with clients & business associates.

Projects Manager

AccessPlanIT Limited
Lancaster
06.2012 - 08.2013
  • Responsible for requirements analysis, projects scoping, planning, programme scheduling, stakeholder communications, resource, cost, quality management of web based learning and training management solutions delivery for multiple clients across various industries.
  • Tracking of projects performance, prioritisation, risk management, projects monitoring and control.
  • Communication of projects plans updates, meeting minutes, publishing of weekly status reports.
  • Cleared backlogs, turned around delivery times in more than 11 projects, implemented an efficient Change & operations management process leading to realisation of revenue greater than £250K.
  • Led optimal resource utilisation drive resulting in timely, under budget, quality delivery by 15 IT professionals, measuring and mitigating risk impacts for effective services and requests.
  • Established good working relationship with clients, facilitated and minimised escalation points on Operational, project concerns, supported sales, development, customer service teams at all times.
  • Extensively utilised MS Project tool for on boarding, planning, scheduling, resource management, Monitoring of projects performance through 'Earned value' metrics, applied knowledge of project Management principles, practices and procedures successfully.
  • Controlled projects to drive commercial benefits for business and clients both managing value based additions and costing.
  • Ensured that project team members correctly interpret and implement any instructions given whilst at Work to manage client expectations satisfactorily.
  • Efficiently organised & communicated with demonstrated ability to act as liaison between business users and external third parties during team building events.

Research Assistant - Intern

Direct- Path Consulting
Manchester
05.2011 - 08.2011
  • Responsible for organizational review, production of capacity development plan for charitable SME client, Project Definition and Plan (PD&P) as part of Lancaster University’s academic requirements for internship.
  • Produced efficient project status and quality reports, delegated team roles and responsibilities, conducted project reviews and served as sole contact for resolving issues faced by all stakeholders.
  • Secured distinction for producing a robust Project definition & Plan (PD&P) containing an efficient resource, communication management plan, quality assurance, stakeholder management plan and “an amazing” rich picture representation which received excellent feedback from course tutor, client.

Events Coordinator

iReboot
Bengaluru
02.2010 - 07.2010
  • Collaborated and coordinated with the CEO, clients, suppliers, vendors, sponsors, and volunteers for conceptualizing, presentation, planning and implementation of corporate, in house events workshops.
  • Increased company’s growth by securing new business opportunities via innovative events calendar.
  • Received 98% excellent feedback on mega event projects which received participation of more than 800 employees from Fortune 500 companies.

Senior Systems Engineer

Infosys Technologies Ltd.
Bengaluru
07.2007 - 12.2009
  • Developed, assessed and tested software application in a French SAS actuary project which won ‘Excellence in Project Delivery’ at organizational level.
  • Founder of ‘SI Sparklers’, an initiative aimed at more than 1000 employees to have fun whilst at Infosys; registered 350 plus members within a month, conducted events as ‘Team Building Committee President’ for more than 25 Project team members and won in many cultural competitions at Business unit level.
  • Evaluated, synthesised, coordinated technical information to design, develop ETL process for data migration, test performance and reliability of SSIS application using stored procedures for USA based banking client.
  • Tested, diagnosed, debugged/corrected errors and faults in all projects within established testing protocols, guidelines and organisational quality standards to ensure programs performed as per specifications.

Education

PGPMEM - Media and Entertainment Management

SPJIMR & TOI
Mumbai
04.2018

M.Sc. - Project Management

Lancaster University
UK
10.2011

B.E. - Computer Science

DSCE
Bengaluru
10.2007

Pre University (Std. XI &XII) -

Christ College
Bengaluru
05.2003

ICSE Board (Std. X) -

Baldwin Girl's High School
B’luru
05.2001

Skills

  • Team leadership and building
  • Event planning and management

Problem solving and risk assessment

  • Sales strategy and leadership
  • Project management and execution

Stakeholder communication

  • Customer service and relations
  • Employee training and development
  • Business storytelling and development
  • Coaching and mentoring skills
  • Strategic planning and negotiation
  • Verbal and written communication skills
  • CRM software proficiency
  • Client acquisition and prospecting

Certification

  • Management Essentials Program by Milvest and IIM Shillong (April 2025 – current)
  • Certified Business Analytics Professional (CBAP) on the SAP HANA platform, 10/14 - 01/15

Languages

  • English
  • Hindi
  • Kannada

Accomplishments

  • Recipient of the Gold Medal for 'Most Promising Participant' in the Post Graduate Programme in Media and Entertainment Management Program 2017-2018
  • Successfully led numerous events as the elected Secretary of the Cultural Club, Computer Science Department in the Engineering College
  • I participated and won in many intercollegiate events, including antakshari, fashion shows, group dance, and dramatics

Timeline

Region Head

Rurash Financials
04.2023 - 08.2023

Real Estate Consultant – Luxury Sales & Advisory

Saturn Realcon Pvt. Ltd.
06.2022 - Current

Vice President

EQUENTIS - Research & Ranking
09.2019 - 03.2023

Independent Distributor

Enagic India - Kangen Water Pvt. Ltd.
03.2017 - 08.2019

Client Servicing Manager

Procam International
11.2015 - 06.2016

Executive - New Initiatives

1-Enterprise
02.2015 - 10.2015

Projects Manager

AccessPlanIT Limited
06.2012 - 08.2013

Research Assistant - Intern

Direct- Path Consulting
05.2011 - 08.2011

Events Coordinator

iReboot
02.2010 - 07.2010

Senior Systems Engineer

Infosys Technologies Ltd.
07.2007 - 12.2009

PGPMEM - Media and Entertainment Management

SPJIMR & TOI

M.Sc. - Project Management

Lancaster University

B.E. - Computer Science

DSCE

Pre University (Std. XI &XII) -

Christ College

ICSE Board (Std. X) -

Baldwin Girl's High School

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Sanjana Chandrakant