Summary
Overview
Work History
Education
Skills
Timeline
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Sanjana Kashikar

Sanjana Kashikar

Bangalore

Summary

Adaptable Software Engineer with 3.2 years of experience in Azure Cloud infrastructure and operations, supporting projects from conception to post-release. A recognized Subject Matter Expert and Technical Advisor, skilled in managing cloud operations, troubleshooting, and maintenance. Proficient in automation tools like Terraform, Bicep templates and manual deployments with a strong focus on system efficiency, scalability, and security. Eager to leverage these skills in a Cloud Operations Engineer role to drive operational excellence and innovation.

Overview

3
3
years of professional experience

Work History

Software Engineer-Operations

IBM [Dynpro]
Pune
04.2024 - Current
  • Developed and documented operational procedures for cloud-based applications.
  • Currently working on the Digital Experience Layer project at IBM for Vodafone Idea, focusing on deploying ETL jobs, running WhatsApp campaigns for Vi numbers in India, Azure Kubernetes pod deployment and maintenance, managing ELK servers and MongoDB, handling incidents while maintaining SLAs, and checking recharge/refund status on the Jus Pay portal.
  • Utilized monitoring tools like Grafana, Percona, Kibana, Splunk, and Azure Monitor to ensure production applications function correctly.
  • Experienced in on-premise application operations and using ExpressRoute to deploy to Azure Cloud and Oracle Data Server. I also generate real-time Excel reports from MongoDB using JavaScript as per business requirement.
  • Conducting in-depth log investigations in Alpha, Gamma, and Production environments and troubleshooting APIs to identify system-of-record (SOR) error causing system.
  • Engineered disaster recovery strategies in cloud environments, ensuring business continuity. Performed regular maintenance activities, such as patching, password changes, upgrades, and backups.

Cloud and Infra Engineer

LTIMindtree
Pune
08.2021 - 04.2024
  • Dynamic Cloud Infrastructure Engineer with experience in Microsoft Azure, handling 400+ professional and premier tickets. I support international customers and developers with Azure IaaS and PaaS services, including Service Bus, Event Hub, and Kubernetes.
  • I diagnose errors and bottlenecks using software tools and possess strong knowledge of IaaS, PaaS, and SaaS.
  • My responsibilities include front-line support, troubleshooting, incident management, and collaboration with Partner Technical Advisors and Subject Matter Experts.
  • I communicate changes via Dynamics 365, maintain service levels, and identify trends in fault diagnosis to alert the product team. I also collaborate on technical tasks, develop efficient code, and have served as a Subject Matter Expert in the team.

Education

Bachelor of Technology - Computer Science

Don Bosco Institute of Technology
Bangalore
08-2021

High School Diploma -

Jain College - 11th And 12th
Bangalore
05-2017

Skills

  • Microsoft Azure
  • Incident Management
  • ETL processes
  • API design knowledge
  • Operation Monitoring
  • Customer Support
  • ITIL best practices
  • Refund Processing
  • Teamwork and Collaboration
  • Operations leadership
  • Data Analysis
  • Running scripts
  • Kubernetes pods deployment

Timeline

Software Engineer-Operations

IBM [Dynpro]
04.2024 - Current

Cloud and Infra Engineer

LTIMindtree
08.2021 - 04.2024

Bachelor of Technology - Computer Science

Don Bosco Institute of Technology

High School Diploma -

Jain College - 11th And 12th

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Sanjana Kashikar