Senior Work Force Management Associate
Accenture Operations India
Hyderabad
11.2024 - Current
In the role of Work Force Management at Accenture, responsibilities include overseeing resource allocation and ensuring optimal team performance. This position involves extensive collaboration with various departments to address workforce-related challenges and enhance operational efficiency. By implementing effective strategies, the focus remains on improving team productivity and achieving organizational goals.
- Predicting future staffing and workload requirements to help with long-term planning
- Monitoring real-time adherence to schedules
- Ensuring employees are accurately logging their time and daily activities to help optimize payroll budgets
- Created a monthly report for the management team that compared workforce costs to actual revenue production.
- Connecting with team leads to monitor their team's performance.
- Connecting with concerned POC's daily to monitor planned and unplanned shrinkage.
- Managing the internal tools and the attainment of the tools for all the work resources.
- Connecting with the client biweekly to understand the client deliverables target.
- Managing around 13 new WFM resources
