Open To Work
Sanjana Khanna
Bangalore
Summary
Supply Chain leader with 13+ years of experience building and scaling global supply chain capabilities for Fortune 500 retailers. Proven ability to lead large teams (70+), build operating models, and deliver measurable business outcomes across cost, service, and network efficiency. Expertise in supply chain strategy, transportation, and analytics-led decision making. Known for translating complex business challenges into scalable solutions and building high-performing teams that drive enterprise-wide outcomes. Served as a member of Lowe’s India POSH committee & been an active member on inquiry groups to address concerns.
Overview
14
14
years of professional experience
Work History
Associate Director, Supply Chain
Lowe’s India
06.2024 - Current
- Lead enterprise supply chain capabilities for Lowe’s India, overseeing Strategy, Analytics, Transportation, EDI, and Fulfillment functions.
- Own the development of global operating models and drive large-scale transformation initiatives impacting cost, service, and network efficiency.
- Led network design and optimization initiatives (right-sizing, greenfield analysis), influencing long-term supply chain footprint and delivery capabilities.
- Established Transportation Centers of Excellence, enhancing carrier performance and streamlining freight audit processes and load optimization strategies.
- Built and scaled multiple supply chain capabilities (DC Engineering, Data Operations, Issue Management), enabling long-term transformation and operational scalability.
- Transitioned EDI support operations to India, improving operational efficiency and strengthening cross-functional collaboration.
- Drove strategic initiatives that enhanced cost management, service delivery, and capacity utilization.
- Built and developed high-performing teams, achieving high engagement and retention rates while fostering leadership capability.
- Staffed, assessed and retained talent utilizing talent management practices and consistently achieved 90%+ engagement scores.
Senior Manager / Manager / Team Lead – Supply Chain
Lowe’s India
12.2019 - 05.2024
- Promoted across multiple leadership roles in recognition of strong performance and business impact.
- Led the setup and scaling of supply chain capabilities supporting Lowe’s US operations across inventory, network optimization, and flow management.
- Built first Supply Chain team in Lowe’s India, i.e. Merchandise Logistics Management, of 12 analysts focused on program Channel/Flow optimization across Hardlines, Home Décor and Building Products.
- Led projects for Supply Chain capacity relief, including Inner Pack to Master Carton conversion, PO Diverts, and vendor order holds.
- Built the Network Flow team, focused on creating and maintaining forecast models to predict DC Inbound/Outbound & Storage Volume.
- Defined responsibilities, global operating model with US team and stood up end to end capabilities in India.
- Built Excess Inventory team from ground up, defining body of work, capabilities, processes, and tools.
- Defined enterprise metrics and established process for reviewing and disposing of unproductive/excess inventory.
- Defined team responsibilities as the primary point of accountability for executing end-to-end analysis on processes.
- Conceptualized various key process i.e. PLR Packet and RCA, Inventory Allocation Methodology, Inventory Exception Management, Inventory Write Off & Liquidation with the aim to aid visibility of product performance as well seamless ordering to improve instock.
- Worked closely with Product Management to build/enhance internal tools to support processes, including a workflow management tool.
- Staffed, assessed and retained talent utilizing talent management practices and consistently achieved 90%+ engagement scores.
- Maintained quality & timeliness above 97% throughout the year and reduced committed TAT by over 50% on defined team processes.
- Defined, developed & implemented a standardized business and operational KPIs framework across Supply Chain Operations to capture utilization, quality, and timeliness.
Demand Planner, Inventory
KAS Services (Kmart Australia)
08.2018 - 12.2019
- Led statistical forecasting using JDA Demand, integrating business inputs to improve forecast accuracy.
- Standardized forecasting methodologies for short lifecycle apparel categories, improving accuracy and responsiveness to market demands.
- Improved allocation accuracy by 8% through redesign of inventory distribution models.
- Developed demand planning capability for Australia & New Zealand markets, enhancing forecasting and allocation for retail and e-commerce channels.
Senior Analyst – Sales & Operations Planning
Target India
06.2017 - 08.2018
- Led initiatives for inbound forecasting and inventory reallocation, decreasing lost sales through improved alignment of supply and demand.
- Developed forecasting models for 30+ distribution centers, enhancing allocation accuracy by ~12% and supporting better inventory management.
- Built visibility tools for demand, inventory, and DC operations, facilitating proactive decision-making and optimizing resource allocation.
Senior Planning Analyst – Merchandise Planning
Target India
04.2016 - 05.2017
- Minimized digital out-of-stock by 1500 bps through process improvements, ensuring product availability.
- Enhanced allocation accuracy by 1600 bps during key promotions to optimize inventory management.
- Executed replenishment strategies for 150+ remodel stores, aligning inventory with customer demand.
Earlier Roles
Target India
01.2012 - 12.2016
- Business Analyst → Senior Business Analyst → Planning Analyst → Sr. Planning Analyst.
- Supported launch and scaling of Target’s Dropship business, contributing to 30% sales growth.
- Enhanced forecast accuracy by ~30% through tool adoption and process improvements.
- Improved allocation accuracy by 1600 bps during key promotions.
- Reduced digital out-of-stock by 1500 bps through process improvements.
- Created forecasting, replenishment, and inventory management processes for e-commerce.
- Developed replenishment strategies for over 150 remodeled stores.
Education
Bachelor’s in Business Administration -
Amity University
Bangalore01-2012
Senior Secondary -
St. Michael’s Academy
Chennai01-2009
Secondary School -
St. Michael’s Academy
Chennai01-2007
Sales & Operations Planning -
APICS
Skills
- Supply Chain Network Design & Optimization
- Demand Planning & Inventory Strategy
- S&OP
- Transportation and Fulfillment Strategy
- Capacity Planning & Flow Optimization
- Cost Optimization & Performance Improvement
- Data-driven Decision Making
- Supply Chain Analytics & KPI Frameworks
- Cross-functional Team Leadership
- Enterprise Strategy & Transformation
- Operating Model Design & Global Capability Building
- Executive Stakeholder Management
- Change Leadership & Organizational Transformation
- Large-scale Team Leadership (70)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
₹193000/yr - ₹6193000/yrTimeline
Associate Director, Supply Chain
Lowe’s India
06.2024 - Current
Senior Manager / Manager / Team Lead – Supply Chain
Lowe’s India
12.2019 - 05.2024
Demand Planner, Inventory
KAS Services (Kmart Australia)
08.2018 - 12.2019
Senior Analyst – Sales & Operations Planning
Target India
06.2017 - 08.2018
Senior Planning Analyst – Merchandise Planning
Target India
04.2016 - 05.2017
Earlier Roles
Target India
01.2012 - 12.2016
Bachelor’s in Business Administration -
Amity University
Senior Secondary -
St. Michael’s Academy
Secondary School -
St. Michael’s Academy
Sales & Operations Planning -
APICS