SANJANA MANJUNATH
Bangalore
Summary
CRM and marketing operations professional with data engineering experience in lead management workflow automation and client-facing project coordination. Built an AI-driven lead validation and outreach system using n8n. Managed client and project data through in-house CRM tools at Craftech360, supporting improved data quality. Skilled in SQL, Python, and Power BI for reporting and governance practices.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Client Servicing Executive & Project Coordinator
Craftech 360
Bengaluru
06.2026 - Current
- Managed client and project information in in-house CRM tools, providing teams with clear visibility into requirements, timelines, and deliverables.
- Coordinated clients and internal teams across multiple concurrent projects, tracking dependencies and resolving issues to ensure on-schedule delivery and standardizing documentation for streamlined communication.
AI Intern
GTPL
Bengaluru
06.2025 - Current
- Built an AI-powered lead validation system to qualify incoming leads, improving the quality of the lead data fed into outreach and reducing manual checking.
- Scaled outreach using n8n workflow automation, streamlining marketing processes and improving workflow efficiency while cutting manual effort.
- Developed a Minutes of Meeting system using Whisper and GPT, cutting documentation time by 65-70% and making action items clearer.
Strategic EA to CEO
Craftech 360
Bengaluru
06.2024 - 08.2024
- Streamlined the day-to-day activities through facilitation of cross-functional teams, process optimisation, and management of organisational resources.
- Monitored operational performance, and facilitated the execution of the business activities on time.
Data Engineering Associate
Accenture
Bengaluru
11.2022 - 02.2024
- Led client data migration to Google Cloud Platform using BigQuery and SQL, ensuring data quality and security, and improved data transfer efficiency.
- Constructed and maintained data pipelines using Ab Initio, enhancing cloud data transfer security and accuracy.
- Identified key trends and generated insights, supporting decision-making and increasing operational efficiency.
Education
MBA - Artificial Intelligence & Data Science
RV University
Bengaluru01-2026
B.E - Computer Science Engineering
BMS Institute of Technology
Bengaluru01-2022
Skills
- CRM & Marketing Operations: Lead Management, CRM Operations, Marketing Automation, Workflow Automation (n8n), Process Optimization, Stakeholder Management
- Data & Reporting: Power BI, DAX, SQL, Microsoft Excel, Python, Dashboards and Reporting, Data Quality
- Tools & Integrations: n8n, REST APIs, Google Cloud Platform (BigQuery)
- Core Strengths: Problem Solving, Analytical Thinking
Website
https://www.linkedin.com/in/sanjana-manjunath-bb1611151
Certification
- Microsoft Certified: Azure AI Fundamentals (AI-900)
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Google Cloud Platform Fundamentals
- Dual Certification in Business Management & Data Analytics | Boston Institute of Analytics
- Fundamentals of International Business | University of London
- Introduction to Programming Using Python | University of Michigan
- Microsoft Office Specialist (MO-201)
Accomplishments
- District Rotaract Committee Member - Rotaract International District 3192
- President - Rotaract Club of Bangalore Bhuvaneshwarinagar, Leading operations, partnerships, and community impact projects.
- Delegate (Indian Ministry of Women and Child Development), Lok Sabha Model United Nations | RVIT.
- International Delegate - World Leaders Summit 2020 | Rotary International District 3190
- Special Mention - Model United Nations (Poland Delegate), Recognized for outstanding diplomatic representation and policy articulation.
Timeline
Client Servicing Executive & Project Coordinator
Craftech 360
06.2026 - Current
AI Intern
GTPL
06.2025 - Current
Strategic EA to CEO
Craftech 360
06.2024 - 08.2024
Data Engineering Associate
Accenture
11.2022 - 02.2024
MBA - Artificial Intelligence & Data Science
RV University
B.E - Computer Science Engineering
BMS Institute of Technology