Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanjana Srinivas

Training Coordinator
Bangalore

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation.

Overview

6
6
years of professional experience
1
1
Language

Work History

Training Coordinator

Koch Business Solutions
07.2022 - 10.2022
  • Providing event planning and logistic support for learning events, academics and boot camps.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management.
  • Maintaining employee training records and updating all the relevant trackers daily.
  • Owning the MIS responsibilities completely and preparing reports for the higher management’s reference.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Updating the process related documents and training content as per organizations policies.
  • Managing and leading all the operations related to the L&D function
  • Managing attendee correspondence and event related questions in a timely and professional manner
  • Leverage Productivity Tools and event related processes or technologies to ensure programs can deliver innovative and effective programming.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Created and maintained detailed training records and reports for management review.
  • Facilitated high-quality training program delivery to employees and external stakeholders.
  • Built and maintained professional relationships with vendors and suppliers.

Training Coordinator

Accenture
06.2020 - 06.2022
  • Conduct relevant training programs for employees and volunteers in the organizations.
  • Worked with central management to identify, plan, align, and address training needs.
  • Seek and gather information from management, employees and other dept regarding the effectiveness of completed training courses and constantly be on the look out for overall improvisation.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Selected, developed and delivered classroom and online training materials to meet program needs.
  • Coordinating with the trainees on the issued assessment tests / quizzes on course materials and managing all the relevant aspects during the training tenure.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Accommodate the trainers with the requirements related to training and helping them access various internal tools.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Assisting the vendor trainers in trainings by coordinating with the management team thereby ensuring the smooth flow of the session
  • Encouraging the participants to proactively participate in the session by engaging them in activities and hence enhancing their virtual learning experience
  • Being flexible with adhoc requests and helping fellow coordinators in their absence by providing timely support
  • Maintaining training data base and sharing the report on a daily and monthly basis for management review
  • Accurately maintaining the productivity tracker and other internal applications.

Customer Service Executive

HSBC
10.2016 - 10.2018
  • Respond to customer inquiries on payments and resolved them within the defined SLA
  • Maintaining customer database and update periodically in the tracker
  • Resolved customer complaints brought to our attention when required
  • Generating and Resolving tickets through emails and calls
  • Maintained productivity Tracker effectively, other internal applications and submit MIS report on a monthly basis for management review.

Education

Bsc -

BMS College For Women Bangalore University

Msc - undefined

Kuvempu

MBA - HR

Jain University

Skills

MS Office: Word, Excel and PowerPoint

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Timeline

Training Coordinator

Koch Business Solutions
07.2022 - 10.2022

Training Coordinator

Accenture
06.2020 - 06.2022

Customer Service Executive

HSBC
10.2016 - 10.2018

Bsc -

BMS College For Women Bangalore University

Msc - undefined

Kuvempu

MBA - HR

Jain University
Sanjana SrinivasTraining Coordinator