Sanjana S
Bengaluru
Summary
An ambitious person who would like to work in a very challenging environment by contributing my skills towards the growth of the organization and adding value to my career and obtain practical experience.
Overview
3
3
years of professional experience
Work History
Process Associate
First America
Bengaluru
10.2024 - 03.2025
- Responsible for claims processing responsible to carry out insurance protection, professional settlement services for home buyer, sellers, real estate agents to facilitate real estate purchases, equity loan originators and services, commercial property professionals, home builders and others involved in residential and commercial property transactions with products and services specific to their needs
- Ability to Process Simple, Medium and High complexity tasks
- Ability to Create process related reports within the desired timeframe that is expected
- Follow the set guidelines/framework while structuring all work products
- Ability to provide implementable recommendations basis the gaps and problems identified.
- Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens)
- Ability to enhance knowledge within specific domain while accessing / utilizing learning resources in order to deliver efficiency
- The Ability to analyze simple and small size data points for doing rule-based transactions.
- Ability to focus and provide attention to details during analysis.
- Ability to Identify inaccuracies in the data or where data is not complete
Representative Operations
Concentrix
01.2022 - 01.2024
- Reviewed all types of videos reported for potential abuse such as graphical, nudity and sensitive issues.
- Investigating and resolving issues reported by our users for child safety.
- High priority to keep users safe on the platform.
- Identifying the violations and taking actions according to the terms and policy
- Review websites / ad creative / video for quality Online
- Includes text, images, URLs and web pages based on sensitive content policies like Adult, minor, Dangerous & derogatory, Hate speech, graphic violence, alcohol, recreational drugs, gambling, Spam, and some Editorial policies etc
- Review content and provide resolution based on prescribed guidelines.
- Reporting the work completion to the team leader
Education
MBA - Human Resources
Sri Siddhartha Institute Of Business Management
Tumkur, Karnataka 04.2020 - 01/2022
BBM - Marketing
Sri Siddhartha Institute Of Business Management
Tumkur, Karnataka 06.2017 - 06/2020
Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Project
- Microsoft Word
Timeline
Process Associate
First America
10.2024 - 03.2025
Representative Operations
Concentrix
01.2022 - 01.2024
MBA - Human Resources
Sri Siddhartha Institute Of Business Management
04.2020 - 01/2022
BBM - Marketing
Sri Siddhartha Institute Of Business Management
06.2017 - 06/2020