Summary
Overview
Work History
Education
Skills
Languages
Mobile Numbers
Personal Information
Hobbies and Interests
Technical Experience
Timeline
Generic
Sanjay Baidya

Sanjay Baidya

Thane

Summary

To be involved in work where, I can utilize skills and creatively involved with system that effectively contributes to the growth of organization.

Overview

6
6
years of professional experience

Work History

Configuration Management (CM) Engineer & Network Telecom System (NTS)

Accolitedigital
05.2022 - Current
  • Working as CM Engineer (L2 Support) on project RECC-MS [Real time Environment Charging & Care] - Managed Services associated with VODAFONE India.(Now Known as :-Vodafone-Idea pvt.ltd Or VI)
  • Providing business solutions to Vodafone client for new business requirement
  • Configuration of Pre-paid and Post-paid tariffs and data packages for PAN INDIA
  • MCC-MNC configuration on SMAF for allowing data browsing as per IR location
  • Collection and processing of CDR's for the billing
  • To take Active Part in UAT for new feature configuration and launching of new feature or Tariff plan
  • Fixed IN (NTS) toll free services configuration (Activation/Deactivation/Reactivation/Change in Destination) TFS/ITFS/UAN & fault rectification during call failure
  • Knowledge of Real time data changing, configuration and Planning of new data product based on Vodafone requirement
  • Expertise Resolution of end-to-end fault occurred during data PayG charging/ Data pack charging/Product browsing issue
  • Management excellent presentation skills, report generation/preparation, Monthly /weekly Presentation
  • Troubleshooting with PCRF and GGSN related to DATA Pack configuration/Issue analysis
  • Preparing MOP for H/W and S/W activity and participating in performing activities related to Pack Configuration at software level

Alarm Monitoring (AM) Engineer/ Associate Customer Operations Specialist

Optiva Solution Inc.
09.2018 - 05.2022
  • Working as AM Engineer (L3 Support) on project RECC-MS [Real time Environment Charging & Care] - Managed Services associated with VODAFONE India.(Now Known as :-Vodafone-Idea pvt.ltd Or VI)
  • Being part of RECC team, we provide operation support to the Vodafone to charge data bits by bits using real time charging machine RATER (Unified 3.2) at Data Center
  • Working on application putty, offer manager, charge@once unified, CA tool
  • Fixed IN (NTS) toll free services configuration (Activation/Deactivation/Reactivation/Change in Destination) TFS/ITFS/UAN & fault rectification during call failure
  • Knowledge of Real time data changing, configuration and Planning of new data product based on Vodafone requirement
  • To take Active Part in UAT for new feature configuration and launching of new feature or Tariff plan
  • Troubleshooting & rectifying issues related to Data Charging nodes (OCS)
  • Daily Health-Check of all the nodes, analysis of real time alarms & error codes on regular basis & provide end to end support for its rectification
  • Monitoring & administration the performance of Linux serves
  • Handle the second level escalation related to network issues & their resolution
  • Maintaining servers to make the system uptime 100% & looking after all kind of platform/operational issues & resolve those on time as well escalate to concern team
  • Analysis of diameter error-codes on regular basis & try to reduce the same
  • Tracking the Planned activity scheduled in the Maintenance Window for entire RECC & ensures that all planned outages are carried out/rolled back in the maintenance window and prepare documentation for the same
  • Interaction with optiva top management, related to new operational requirement escalation, operational issues, network availability/outages

Education

B.Sc - IT

MUMBAI UNIVERSITY

HSC - undefined

West Bengal STATE BOARD

SSC - undefined

West Bengal STATE BOARD

Skills

  • Listing

  • Learning

Languages

Bengali
Hindi
English
Marathi

Mobile Numbers

  • +91 7208371874
  • +91 8369313981

Personal Information

Date of Birth: 08/25/95

Hobbies and Interests

  • Cooking
  • Reading
  • Internet surfing
  • Playing cricket

Technical Experience

  • Knowledge of Operation support system(OSS).
  • Working on RedHat Linux (RHEL 6.4)OS.
  • Daily Health Check of all the nodes, analysis of real time alarms & error codes on regular basis & provide 24 x 7 end to end client support.
  • Tracking the Planned activity scheduled in the Maintenance window for entire RECC & ensures that all planned outages are carried out/rolled back in the maintenance window and prepare documentation for the same.
  • Knowledge of Signaling System 7(SS7).
  • Knowledge of optiva Online Data Charging system Unified(3.2).
  • Knowledge of optiva network monitoring tool @commander (10.1)& CME_GUI(6.3).
  • Working on Linux based tools like Putty (0.60) & Zoc Terminal(6.33).
  • Good understanding of OSI model, TCP/IP suites.

Timeline

Configuration Management (CM) Engineer & Network Telecom System (NTS)

Accolitedigital
05.2022 - Current

Alarm Monitoring (AM) Engineer/ Associate Customer Operations Specialist

Optiva Solution Inc.
09.2018 - 05.2022

HSC - undefined

West Bengal STATE BOARD

SSC - undefined

West Bengal STATE BOARD

B.Sc - IT

MUMBAI UNIVERSITY

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Sanjay Baidya